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FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

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FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific
Business

Business

FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

2026-01-12 10:05 Last Updated At:23:34

HANOI, Vietnam--(BUSINESS WIRE)--Jan 11, 2026--

FPT Software, the global IT services subsidiary of FPT Corporation (FPT), is positioned as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front Office Conversational AI Software 2025 Vendor Assessment (doc # AP52998625e, November 2025).

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260111528290/en/

The IDC MarketScape evaluates 17 vendors in the Asia/Pacific region based on two major criteria: capability and strategy. Key factors include functionality, innovation in conversational AI, long-term vision, infrastructure scalability, and customer experience.

According to the report, “FPT Software offers IvyHub for front office conversational AI, a one-stop shop and unified platform for agentic AI that features a low-code/no-code interface to create custom AI models and manage multiagent processes. IvyChat, a key product within IvyHub, provides comprehensive AI-powered conversational solutions for enterprises, including chatbots, virtual assistants, and voice agents. FPT Software is headquartered in Hanoi, Vietnam.”

The IDC MarketScape recognized FPT Software for the following strengths:

“As a global AI system integrator, we are committed to driving next-level business transformation through our AI-first approach. From IvyChat to our comprehensive FleziPT platform, we are empowering enterprises worldwide with the speed, flexibility, and scalability they need,” said Dr. Phong Nguyen, FPT Software VP and Chief AI Officer, FPT Corporation. “In today's highly competitive landscape, we will leverage our strengths in end-to-end offerings and continuous improvement to expand our partner ecosystem and enable our clients to unlock new levels of productivity and customer experience.”

FPT's AI Factories in Vietnam and Japan, powered by NVIDIA GPUs, are recognized among the world's top 40 fastest supercomputers according to the latest TOP500 Global supercomputer ranking. These facilities provide the backbone for FPT’s AI research, development, and large-scale deployments. To further accelerate AI innovation and adoption, FPT aims to train 500,000 people in AI skills, bring AI services to at least half of Vietnam’s population, and deliver AI solutions to 300 million people worldwide by 2030.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About FPT Corporation

FPT Corporation (FPT) is a globally leading technology and IT services provider headquartered in Vietnam and operates in three core sectors: Technology, Telecommunications, and Education. Over more than three decades, FPT has consistently delivered impactful solutions to millions of individuals and tens of thousands of organizations worldwide. As an AI-first company, FPT is committed to elevating Vietnam’s position on the global tech map and delivering world-class AI-enabled solutions for global enterprises. FPT focuses on three critical transformations: Digital Transformation, Intelligence Transformation, and Green Transformation. In 2024, FPT reported a total revenue of USD 2.47 billion and a workforce of over 54,000 employees across its core businesses. For more information about FPT's global IT services, please visit https://fptsoftware.com.

FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

Major League Baseball is entering an official partnership with Polymarket and has an agreement with the federal commission overseeing prediction markets to collaborate on integrity concerns.

MLB said in a statement Thursday it has a memorandum of understanding with Michael S. Selig, the chair of the Commodity Futures Trading Commission, to “further protect the integrity of baseball by ensuring swift response to incidents and anticipating emerging trends more strongly.”

Prediction markets have raised concerns from sports leagues already working to combat issues around legal sports gambling. While legal sports books must follow regulations set by states, prediction markets have argued their trades — called event contracts — are derivative markets, and thus fall under the CFTC's jurisdiction.

One year ago, MLB sent a letter to the commission calling for strong integrity protections.

“The new agreements that we formed with Polymarket and the CFTC are imperative steps in proactively managing the new and rapidly growing prediction market space,” MLB Commissioner Rob Manfred said in a statement. “Protecting the integrity of the game on the field is our top priority. By engaging in this community, we are able to work together to create clear boundaries with the goal of mitigating risk while providing fan engagement opportunities.”

This partnership with Polymarket will give the company and its brokers exclusive access to MLB logos to be used within its prediction market products. Polymarket will also get access to official league data from Sportradar, MLB’s exclusive global distributor of data for prediction markets.

Under terms of the memorandum, MLB and the CFTC agreed to share information regarding the integrity of professional baseball and related prediction markets. Shared information will be treated confidentially. Designated representatives will meet regularly.

“We’ve committed to work together to protect the integrity and resilience of prediction markets relating to professional baseball,” Selig said on X. “Through this partnership, the @CFTC is well-positioned to add additional tools to protect our markets from fraud, manipulation, and other abuses. Thanks to @MLB and Commissioner Manfred for working with us to protect the integrity of these growing markets.”

The American Gaming Association expresssed skepticism over the impact of that agreement.

“A multi-hundred million-dollar partnership or a memorandum of understanding with the CFTC doesn’t make an unlawful business model legitimate," Bill Miller, president and CEO of the American Gaming Association, said in a statement. "State laws and voter-approved frameworks govern sports betting in the U.S. - not federal workarounds. Legal sports betting operates under state and tribal regulation, providing strong consumer protections, transparency, and accountability. Sports betting - by any name - is not under the CFTC’s jurisdiction.”

Although it has established this partnership with Polymarket, MLB said it wants integrity relationships with all other prediction market exchanges offering baseball contracts. Those exchanges will be required to integrate the necessary integrity protections into their individual rulebooks.

The rapid growth of sports offerings on prediction markets has provided leagues with another revenue opportunity while also causing concerns about the regulation of prediction markets.

Prediction markets provide an opportunity to trade — or wager — on the result of future events. Trades are made as simple yes-no wagers

The NHL announced in October it had reached multiyear partnership agreements with Polymarket and Kalshi, another major prediction markets platform. Major League Soccer announced a partnership with Polymarket on Jan. 26. NBA star Giannis Antetokounmpo of the Milwaukee Bucks announced last month that he has become a shareholder in Kalshi.

MLB had a presentation on prediction markets during its owners’ meetings in Florida last month.

AP MLB: https://apnews.com/hub/mlb

FILE - Major League Baseball commissioner Rob Manfred speaks during a news conference, June 29, 2019, in London. (AP Photo/Tim Ireland, file)

FILE - Major League Baseball commissioner Rob Manfred speaks during a news conference, June 29, 2019, in London. (AP Photo/Tim Ireland, file)

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