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FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

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FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific
Business

Business

FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

2026-01-12 10:05 Last Updated At:23:34

HANOI, Vietnam--(BUSINESS WIRE)--Jan 11, 2026--

FPT Software, the global IT services subsidiary of FPT Corporation (FPT), is positioned as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front Office Conversational AI Software 2025 Vendor Assessment (doc # AP52998625e, November 2025).

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260111528290/en/

The IDC MarketScape evaluates 17 vendors in the Asia/Pacific region based on two major criteria: capability and strategy. Key factors include functionality, innovation in conversational AI, long-term vision, infrastructure scalability, and customer experience.

According to the report, “FPT Software offers IvyHub for front office conversational AI, a one-stop shop and unified platform for agentic AI that features a low-code/no-code interface to create custom AI models and manage multiagent processes. IvyChat, a key product within IvyHub, provides comprehensive AI-powered conversational solutions for enterprises, including chatbots, virtual assistants, and voice agents. FPT Software is headquartered in Hanoi, Vietnam.”

The IDC MarketScape recognized FPT Software for the following strengths:

“As a global AI system integrator, we are committed to driving next-level business transformation through our AI-first approach. From IvyChat to our comprehensive FleziPT platform, we are empowering enterprises worldwide with the speed, flexibility, and scalability they need,” said Dr. Phong Nguyen, FPT Software VP and Chief AI Officer, FPT Corporation. “In today's highly competitive landscape, we will leverage our strengths in end-to-end offerings and continuous improvement to expand our partner ecosystem and enable our clients to unlock new levels of productivity and customer experience.”

FPT's AI Factories in Vietnam and Japan, powered by NVIDIA GPUs, are recognized among the world's top 40 fastest supercomputers according to the latest TOP500 Global supercomputer ranking. These facilities provide the backbone for FPT’s AI research, development, and large-scale deployments. To further accelerate AI innovation and adoption, FPT aims to train 500,000 people in AI skills, bring AI services to at least half of Vietnam’s population, and deliver AI solutions to 300 million people worldwide by 2030.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About FPT Corporation

FPT Corporation (FPT) is a globally leading technology and IT services provider headquartered in Vietnam and operates in three core sectors: Technology, Telecommunications, and Education. Over more than three decades, FPT has consistently delivered impactful solutions to millions of individuals and tens of thousands of organizations worldwide. As an AI-first company, FPT is committed to elevating Vietnam’s position on the global tech map and delivering world-class AI-enabled solutions for global enterprises. FPT focuses on three critical transformations: Digital Transformation, Intelligence Transformation, and Green Transformation. In 2024, FPT reported a total revenue of USD 2.47 billion and a workforce of over 54,000 employees across its core businesses. For more information about FPT's global IT services, please visit https://fptsoftware.com.

FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

CARACAS, Venezuela (AP) — Yaxzodara Lozada woke up Monday freezing after sleeping on the sidewalk outside a prison in Venezuela’s capital, hoping her husband, a police officer who was detained on Nov. 17, will walk free as part of a goodwill effort the government announced last week.

While Venezuelan commerce and daily life have begun to resume — with malls, schools and gyms reopening a week after a stunning U.S. attack led to the arrest of President Nicolás Maduro — the promised release of imprisoned opposition figures, civil society leaders and journalists has materialized only in a trickle, prompting criticism.

Relatives of many of the more than 800 people that human rights organizations say are imprisoned in Venezuela for political reasons began gathering outside prisons Thursday, when the government of acting President Delcy Rodríguez pledged to free a significant number of prisoners in what it described as a gesture to “seek peace.” Officials have not identified or given a number of prisoners being considered for release, leaving rights groups scouring for hints of information and families to wait anxiously.

As of Monday afternoon, the Venezuelan advocacy group Foro Penal had verified the release of 49 prisoners. Among those confirmed freed were several foreign nationals holding Italian, Spanish, Argentine, Israeli and Colombian citizenship.

Also on Monday, the White House confirmed that Venezuelan opposition leader María Corina Machado is set to meet with U.S. President Donald Trump at the White House on Thursday.

Over the weekend, Trump said the releases came at Washington’s request.

“Venezuela has started the process, in a BIG WAY, of releasing their political prisoners,” Trump wrote Saturday on his Truth Social platform.

Others criticized the government for not fulfilling its promise of releasing a significant number of people.

On Monday, the U.N.-backed fact-finding mission on Venezuela welcomed the release of prisoners, but said in a statement that the amount of people released in recent days “falls far short” of the wider demand for the “immediate and unconditional release of all political prisoners.”

Lozada said she had not seen her husband since he was detained on Nov. 17 — an arrest for which she says no reason was ever given.

Next to her, relatives of other detainees stretched and looked for water after spending the night on the ground, using old couch cushions and pieces of foam. In front of them, cars kept going by to drop off students at a school adjacent to the prison.

“These are two realities. They want the world to see that everything is normal, that nothing happened here,” said Jenny Quiroz, whose husband was detained Nov. 26 at his pharmacy in Caracas for allegedly criticizing the government in a WhatsApp group. “But it’s a mixture of anguish, despair…. You know what it’s like to have 48 days without knowing if he eats, if they have him isolated, if they are psychologically or physically torturing him?”

Quiroz said she wanted Trump to know that the information he is receiving regarding prison releases “is not 100% true.”

As relatives awaited news of their loved ones at prisons, the government deployed security forces to public schools around the country for the first day of classes since the holiday break. Uniformed students walked the streets of Caracas some alone and others accompanied by adults.

The Venezuelan government has tried to push forward a message of normalcy after the U.S. military operation that rocked the nation.

During a school tour broadcast on state television, acting President Rodríguez — surrounded by children — railed against the Trump administration while simultaneously striking an optimistic tone about the country’s future. She said her country is “actively resisting” the U.S. while “we’re writing a new page in Venezuelan history."

While teachers braced for questions from students about the Jan. 3 attack, preschool teacher Ángela Ramírez said the topic did not come up in her classroom.

“I didn’t address it because I didn’t notice the interest and a need in them to know what’s going on,” she said. “They are happy to be back at school."

Associated Press writer Megan Janetsky contributed from Mexico City.

Follow AP’s coverage of Latin America and the Caribbean at https://apnews.com/hub/latin-america

A photo of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, and his family adorns his coffin during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

A photo of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, and his family adorns his coffin during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Emelyn Torres and Maria Cristina Fernandez, the sister and grandmother of Edilson Torres, a Venezuelan police officer who died in prison after being detained on accusations of treason, embrace during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Emelyn Torres and Maria Cristina Fernandez, the sister and grandmother of Edilson Torres, a Venezuelan police officer who died in prison after being detained on accusations of treason, embrace during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Flor Zambrano, whose son, Rene Chourio, she says is detained at Zone 7 of the Bolivarian National Police for political reasons, embraces relatives of other detainees outside the facility in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Flor Zambrano, whose son, Rene Chourio, she says is detained at Zone 7 of the Bolivarian National Police for political reasons, embraces relatives of other detainees outside the facility in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

A man sits on steps decorated with a mural representing the eyes of late Venezuelan President Hugo Chavez in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

A man sits on steps decorated with a mural representing the eyes of late Venezuelan President Hugo Chavez in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Children return to school after the holiday break in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Children return to school after the holiday break in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Flor Zambrano, whose son, Rene Chourio, she says is detained at Zone 7 of the Bolivarian National Police for political reasons, embraces relatives of other detainees outside the facility in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Flor Zambrano, whose son, Rene Chourio, she says is detained at Zone 7 of the Bolivarian National Police for political reasons, embraces relatives of other detainees outside the facility in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Relatives of political detainees wait outside Zone 7 of the Bolivarian National Police after spending the night there in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Relatives of political detainees wait outside Zone 7 of the Bolivarian National Police after spending the night there in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Relatives wait outside Zone 7 of the Bolivarian National Police, where political detainees are held, after spending the night there in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Relatives wait outside Zone 7 of the Bolivarian National Police, where political detainees are held, after spending the night there in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

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