In a large mixed-use commercial complex in Shanghai, a group of embodied AI robots have been deployed in recent days, allowing shoppers to experience a unique, tech-infused festive spirit up close during the Spring Festival.
With a writing brush, a robot skillfully crafted personalized Spring Festival blessings stroke by stroke, leaving spectators in awe.
"It's my first time to see a robot write 'Fu' characters. It's truly incredible. The writing is really good, which took me by surprise. It's also a wonderful New Year wish sent to us by a robot. It's very meaningful," said a shopper.
The robots are not just good at calligraphy but also great helpers for shoppers. Equipped with advanced voice interaction and intelligent navigation systems, they can accurately generate detailed shopping lists based on consumer requests and provide one-on-one dedicated shopping assistance. They accompany shoppers throughout the process and plan the optimal route.
They can also assist consumers with tasks like picking up items, placing orders, and providing payment guidance, making the shopping experience both easy and carefree.
"During this Spring Festival period, nearly 1,000 robots are being deployed in over 100 cities across the country. Our goal is not only to provide citizens with more convenient shopping services but also, through technological means, to add an extra touch of thoughtfulness to the traditional festival. We want people to feel more warmth and convenience in their lives through technology as they shop for New Year's goods," said Lyu Suhe, vice president of Zhiyuan Lingxi product line, developer of the robots.
During the Spring Festival, robot service scenarios are on the rise, pushing up demand in transportation and deployment. Data from on-demand truck-hailing platform Huolala shows that in January this year, the volume of transportation orders completed by robots among its partner companies went up 46.9 percent year on year. Robot applications were more active in cities such as Shenzhen, Hangzhou, Dongguan, Shanghai, Suzhou, and Guangzhou.
The Spring Festival marks the beginning of the traditional Chinese New Year, which will begin on Feb 17. As the Spring Festival approaches, an increase in various activities like corporate annual meetings and mall openings has also led to a significant upward trend in the robot rental market.
Embodied AI robots deployed in shopping mall to provide assistance
