Ombudsman probes secretariat services and administrative support provided by Agriculture, Fisheries and Conservation Department for Veterinary Surgeons Board of Hong Kong
The following is issued on behalf of the Office of The Ombudsman:
In view of the growing community concern over animal protection, the Ombudsman, Mr Jack Chan, today (May 19) announced the launch of a direct investigation operation to examine the secretariat services and administrative support provided by the Agriculture, Fisheries and Conservation Department (AFCD) for the Veterinary Surgeons Board of Hong Kong (VSB), particularly with regards to its handling of complaints against registered veterinary surgeons and related arrangements.
According to government statistics, over 240,000 households in Hong Kong keep pets, with the total number of pets exceeding 400,000, reflecting a strong demand for veterinary services in the community. The VSB, a statutory body established under the Veterinary Surgeons Registration Ordinance, is responsible for regulating veterinary surgeons in Hong Kong, including registration and disciplinary matters. The Secretariat of the VSB (Secretariat), under the AFCD's purview, provides secretarial and administrative support.
The Office notes recurring concerns about the cumbersome procedures for lodging complaints against veterinary surgeons, and that the Secretariat's handling of such complaints is unduly prolonged. There are views that even if the VSB determines, after a disciplinary inquiry, that a veterinary surgeon has committed professional misconduct or acted negligently, the public announcement of the decision is subject to serious delays, preventing the public from being informed in time to raise awareness and make informed decisions about veterinary services. In addition, the Office has received complaints highlighting shortcomings in the Secretariat’s arrangements for disciplinary inquiries and its handling of enquiries, indicating potential room for improvement in its administration and service standards.
Mr Chan said, "The proper handling of complaints against registered veterinary surgeons has a direct bearing on the quality of veterinary services and public confidence in the profession, and is closely correlated with animal health and welfare. The VSB is statutorily mandated to regulate, register and exercise disciplinary control of veterinary surgeons, and its ability to effectively perform these duties depends heavily on whether the administrative support provided by the Secretariat is proper. In this light, I have decided to launch a direct investigation operation to examine the procedures and mechanisms through which the Secretariat supports the VSB in handling matters related to the regulation of veterinary surgeons, and review the AFCD's supervisory role to identify areas for improvement and, where necessary, make pertinent recommendations."
Mr Chan said, "The Office earlier announced the results of a direct investigation operation into the Government's work in combating cruelty to animals, which attracted widespread public attention. Combating animal cruelty and protecting vulnerable lives is not a task that can be accomplished overnight; it requires the sustained and unwavering commitment of all sectors of society, including government authorities, non-governmental organisations and the wider public. This direct investigation operation is the second one of our series of investigations in relation to animal protection."
The Ombudsman today also visited the Society for the Prevention of Cruelty to Animals (SPCA) Jockey Club Centennial Centre (Tsing Yi Centre) and met with its Executive Director, Ms Fiona Cumming, to gain an insight into the SPCA's work in preventing animal cruelty and rescuing injured animals, as well as its perspectives on related issues.
During the meeting, Ms Cumming briefed Mr Chan on the SPCA's latest efforts and challenges in handling suspected cases of animal cruelty, rescuing injured and abandoned animals, and promoting public education. Mr Chan also toured the facilities at the Centre, including the veterinary and animal care facilities, to learn about how frontline staff provide immediate treatment and rehabilitation support for injured animals. He spoke with staff members about their experiences in handling suspected cases of animal cruelty.
Mr Chan said, "Many animal protection organisations in the community have been working tirelessly to promote animal welfare. During our direct investigation operation, we received full support from the SPCA, the Kadoorie Farm and Botanic Garden and relevant animal rescue organisations. Through their outstanding work in animal protection, emergency rescues and public education, these organisations demonstrate compassion and social responsibility, and truly deserve praise."
Mr Chan added, "The media have recently reported on a suspected case of animal abuse and abandonment. The Police responded swiftly and decisively, leading to the arrest of the suspects within days. The action is highly commendable in fully demonstrating the Government's commitment and determination to combat animal cruelty, and conveying a clear and powerful message to society."
The Office will continue to follow up on the implementation of relevant policies and measures, with a view to fostering a more compassionate and caring society.
The Ombudsman welcomes views from members of the public on this topic. Written submissions should reach the Office of The Ombudsman by June 19, 2026:
Address: 30/F, China Merchants Tower, Shun Tak Centre
168-200 Connaught Road Central, Hong Kong
Fax: 2882 8149
Email: di490@ombudsman.hk
The Ombudsman, Mr Jack Chan (fourth right), today (May 19) visited the Society for the Prevention of Cruelty to Animals Jockey Club Centennial Centre (Tsing Yi Centre) and met with its Executive Director, Ms Fiona Cumming (third left), and staff. Source: HKSAR Government Press Releases
The Ombudsman, Mr Jack Chan (right), today (May 19) visited the Society for the Prevention of Cruelty to Animals Jockey Club Centennial Centre (Tsing Yi Centre) and met with its Executive Director, Ms Fiona Cumming (left). Source: HKSAR Government Press Releases
FEHD releases fourth batch of gravidtrap indexes for Aedes albopictus in May
The Food and Environmental Hygiene Department (FEHD) today (May 21) released the fourth batch of gravidtrap indexes and density indexes for Aedes albopictus in May, covering 12 survey areas, as follows:
District |
Survey Area |
May 2026 |
First Phase Gravidtrap Index |
First Phase Density Index |
Eastern |
Shau Kei Wan and Sai Wan Ho |
9.1% |
1.4 |
Islands |
Tung Chung |
2.0% |
1.0 |
Kowloon City |
Hung Hom and To Kwa Wan |
6.7% |
1.5 |
Tai Po |
Tai Po East |
2.2% |
2.0 |
Tai Po West |
15.5% |
1.0 |
Tuen Mun |
Tuen Mun South |
9.1% |
1.4 |
District |
Survey Area |
May 2026 |
Area Gravidtrap Index |
Area Density Index |
Central and Western |
Kennedy Town and Shek Tong Tsui |
16.8% |
1.3 |
Eastern |
Chai Wan |
15.4% |
1.0 |
North Point and Quarry Bay |
18.9% |
1.4 |
Southern |
Aberdeen and Ap Lei Chau |
20.8% |
1.7 |
Sha Tin |
Sha Tin Town Centre and Fo Tan |
18.3% |
1.4 |
Tsuen Wan |
Tsuen Wan Town |
6.9% |
2.3 |
The fourth batch of gravidtrap indexes for Aedes albopictus in May includes First Phase Gravidtrap Indexes covering six survey areas and Area Gravidtrap Indexes covering six survey areas. Among which, six survey areas recorded gravidtrap indexes above 10 per cent, while Aberdeen and Ap Lei Chau in Southern District recorded a gravidtrap index above 20 per cent. Meanwhile, the gravidtrap indexes of six survey areas, namely Kennedy Town and Shek Tong Tsui in Central and Western District; North Point and Quarry Bay in Eastern District; Shau Kei Wan and Sai Wan Ho in Eastern District; Aberdeen and Ap Lei Chau in Southern District; Tai Po East in Tai Po District; and Tuen Mun South in Tuen Mun District, have recorded a decrease as compared to the indexes recorded in the last survey period, reflecting the progress of relevant mosquito control work.
With reference to the data from the past few years, the gravidtrap indexes start to rise from April or May every year. The actual timing and extent of the rise are affected by factors like weather conditions and rainfall. The average temperature and rainfall recorded in April this year were higher than those in the same period last year, creating favourable conditions for mosquito growth and breeding. As a result, the rise in gravidtrap indexes occurred earlier this year. With the increase in rainfall in May, the gravidtrap indexes are expected to rise further.
For survey areas which recorded indexes exceeding 10 per cent, in accordance with the mechanism implemented by the FEHD in response to the chikungunya fever (CF) situation (i.e. strengthening mosquito control work in areas with a gravidtrap index between 10 per cent and 20 per cent, instead of 20 per cent or above under the original mechanism), the FEHD is collaborating with relevant departments and stakeholders to identify locations with high mosquito infestations and carry out intensive and targeted mosquito control measures. The FEHD has initiated two prosecutions against the relevant construction site contractors following the discovery of mosquito breeding at construction sites in Tai Po District and Southern District. Moreover, following the discovery of stagnant water or stagnant water containers in a park, a construction site, a private housing estate, a clinic and a private premises in Tai Po District, Central and Western District, as well as Southern District, the FEHD has issued five statutory notices to the responsible persons-in-charge, requiring the clearance of such items within a specified timeframe. The FEHD, the relevant departments and stakeholders are following up on the mosquito control work, and will also organise exhibitions, distribute leaflets and posters, and notify residential estates that have subscribed to the gravidtrap Rapid Alert System, advising property management agents and residents to stay vigilant and work together in taking mosquito prevention and elimination measures. In addition, the FEHD will strengthen the monitoring of the gravidtrap index in the areas to review the effectiveness of the mosquito control work.
Public participation is crucial to the effective control of mosquito problems. The FEHD appeals to members of the public to continue to work together in strengthening personal mosquito control measures, including:
tidy up their premises and check for any accumulation of water inside the premises;
remove all unnecessary water collections and eliminate the sources;
check household items (those placed in outdoor and open areas in particular), such as refuse containers, vases, air conditioner drip trays, and laundry racks to prevent stagnant water;
change water in flower vases and scrub their inner surfaces thoroughly, and remove water in saucers under potted plants at least once a week;
properly cover all containers that hold water to prevent mosquitoes from accessing the water;
properly dispose of articles that can contain water, such as disposable meal boxes and empty cans; and
scrub drains and surface sewers with alkaline detergent at least once a week to remove any mosquito eggs.
Starting in August 2025, following the completion of the surveillance of individual survey areas, and once the latest gravidtrap index and the density index are available, the FEHD has been disseminating relevant information through press releases, its website and social media. It aims to allow members of the public to quickly grasp the mosquito infestation situation and strengthen mosquito control efforts, thereby reducing the risk of CF transmission.
Following recommendations from the World Health Organization and taking into account the local situation in Hong Kong, the FEHD sets up gravidtraps in districts where mosquito-borne diseases have been recorded in the past, as well as in densely populated places such as housing estates, hospitals and schools to monitor the breeding and distribution of Aedes albopictus mosquitoes, which can transmit CF and dengue fever. At present, the FEHD has set up gravidtraps in 62 survey areas of the community, with a surveillance period of two weeks. During the surveillance period, the FEHD will collect the gravidtraps once a week. After the first week of surveillance, the FEHD will immediately examine the glue boards inside the retrieved gravidtraps for the presence of adult Aedine mosquitoes to compile the Gravidtrap Index (First Phase) and Density Index (First Phase). At the end of the second week of surveillance, the FEHD will instantly check the glue boards for the presence of adult Aedine mosquitoes. Data from the two weeks of surveillance will be combined to obtain the Area Gravidtrap Index and the Area Density Index. The gravidtrap and density indexes for Aedes albopictus in different survey areas, as well as information on mosquito prevention and control measures, are available on the department's webpage (www.fehd.gov.hk/english/pestcontrol/dengue_fever/Dengue_Fever_Gravidtrap_Index_Update.html#).
FEHD releases fourth batch of gravidtrap indexes for Aedes albopictus in May Source: HKSAR Government Press Releases
FEHD releases fourth batch of gravidtrap indexes for Aedes albopictus in May Source: HKSAR Government Press Releases
FEHD releases fourth batch of gravidtrap indexes for Aedes albopictus in May Source: HKSAR Government Press Releases
FEHD releases fourth batch of gravidtrap indexes for Aedes albopictus in May Source: HKSAR Government Press Releases
FEHD releases fourth batch of gravidtrap indexes for Aedes albopictus in May Source: HKSAR Government Press Releases
