BERLIN (AP) — A problem with a communications system forced Germany’s railway network to halt all trains late Tuesday, leaving passengers stranded across the country.
Trains were held at stations and would-be travelers stood in long lines at information desks as they tried to figure out how to get to their destinations.
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A train is parked on a platform at Hannover Central Station, Tuesday, June 23, 2026. (Moritz Frankenberg/dpa via AP)
Passengers stand in line at the DB information desk at the Munich train station, Tuesday, June 23, 2026. (Peter Kneffel/dpa via AP)
A passenger stands on a platform in front of a train at Duisburg Central Station, Tuesday, June 23, 2026. (Christoph Reichwein/dpa via AP)
Passengers line up at the DB information desk at the Duisburg train station, Tuesday, June 23, 2026. (Christoph Reichwein/dpa via AP)
Passengers line up at the DB information desk at the Duisburg train station, Tuesday, June 23, 2026, (Christoph Reichwein/dpa via AP)
FILE - The logo of Deutsche Bahn is pictured at the central station in Munich, Germany, Jan. 24, 2024. (AP Photo/Matthias Schrader, file)
The main national railway operator, Deutsche Bahn, said shortly before 1 a.m. — nearly 2 1/2 hours after it first reported the outage — that the problem had been resolved and service was resuming “step by step.”
The company said there was a nationwide problem with the GSM-R digital communication system, which is used for internal communication on the railway network. It later said that the cause had been identified, but didn't specify what it was.
The Bild newspaper quoted Deutsche Bahn CEO Evelyn Palla as saying that they "were able to stabilize the situation with an emergency system.”
Deutsche Bahn said during the outage that it was giving taxi and hotel vouchers to passengers and, where possible, making available trains at stations for travelers to sit in. It apologized for the situation.
At Berlin's central station, Reyna Ghoshal and a friend were trying to get back to Munich after a trip to the German capital and saw "unhappy faces” as they arrived at the station.
“The train conductor was very nice, but he was just like, ‘we don’t know,’” said Ghoshal, who is from Atlanta. She said that “we booked a bus for 8 a.m. just in case, but generally we don’t know what’s going on."
In recent years, complaints about train delays and disruption in Germany have become increasingly frequent.
Government-owned Deutsche Bahn has started conducting thorough but disruptive overhauls of major routes after years of underinvestment in a bid to improve its performance.
The German railway system has on rare occasions in the past halted all or most trains, but because of storms rather than for technical reasons.
GSM-R, short for Global System for Mobile Communications–Railway, offers voice and data services needed to operate railways, including communication between train drivers and control centers.
According to the European Union Agency for Railways, it has been introduced across Europe since 2000 as a common standard for railway operations.
A train is parked on a platform at Hannover Central Station, Tuesday, June 23, 2026. (Moritz Frankenberg/dpa via AP)
Passengers stand in line at the DB information desk at the Munich train station, Tuesday, June 23, 2026. (Peter Kneffel/dpa via AP)
A passenger stands on a platform in front of a train at Duisburg Central Station, Tuesday, June 23, 2026. (Christoph Reichwein/dpa via AP)
Passengers line up at the DB information desk at the Duisburg train station, Tuesday, June 23, 2026. (Christoph Reichwein/dpa via AP)
Passengers line up at the DB information desk at the Duisburg train station, Tuesday, June 23, 2026, (Christoph Reichwein/dpa via AP)
FILE - The logo of Deutsche Bahn is pictured at the central station in Munich, Germany, Jan. 24, 2024. (AP Photo/Matthias Schrader, file)
TUCSON, Ariz. (AP) — “Today” show host Savannah Guthrie made an emotional appeal to viewers Tuesday to come forward with any information about her missing mother, a day after news organizations said a ransom note received months ago had indicated that she was dead.
“We are in agony, and we cannot be at peace. … We love our mom. We'll never stop looking for her,” Guthrie said at the “Today” desk in New York, holding a tissue in her left hand.
Nancy Guthrie, 84, who lived alone, was reported missing from her Tucson-area home on Feb. 1. The FBI released video more than a week later from a camera outside her front door showing a masked stranger. Her blood was found on the porch, but the case remains unsolved.
Some media outlets had previously reported receiving ransom notes in the days after Guthrie’s disappearance but had not disclosed the details while the investigation was at an early stage. Guthrie's family was aware of the notes.
Tucson TV station KOLD said Monday that it had received two notes, one demanding millions in Bitcoin in exchange for Guthrie’s return and another that said she had died. Separately, CNN cited law enforcement sources in reporting on the contents of the notes.
CNN said a note indicated that those who kidnapped Guthrie did not mean to kill her but that she died shortly after her disappearance.
“I don't have any comment on this story. I'm not involved in our coverage,” Savannah Guthrie said Tuesday, referring to NBC News. “But I can't pretend I'm not here. And since I am, I want to just take the opportunity to ask people — really to beg people — to come forward. Somebody knows something.”
The Pima County Sheriff’s Department referred questions about the ransom notes to the FBI, which declined to comment.
Tom Morrissey, a retired chief U.S. marshal in Arizona who isn’t involved in the Guthrie investigation, said details of a ransom note might be publicly released in investigations if authorities think it might help to identify a suspect. But he said specifics, such as whether a victim has died, are often held back simply to protect the investigation because authorities aren’t certain where their inquiry is headed.
“It’s still an open investigation,” Morrissey said. “These things can go into directions you wouldn’t believe to be possible.”
Bob Krygier, who retired as a lieutenant with the Pima County Sheriff’s Department in January, said it goes against procedure and common sense for investigators to reveal that a missing person has died until a body has been found or several years have passed since the person disappeared.
“Once you start making statements from the law enforcement side that has speculation, you lose so much credibility,” Krygier said.
Volunteers and search teams scoured the nearby desert terrain filled with cactuses, bushes and boulders in the weeks after Nancy Guthrie vanished. A group recently conducted a search near the Arizona-Mexico border but didn't report finding her.
Savannah Guthrie and her siblings occasionally appeared in social media videos earlier in the saga, urging the public to come forward with tips. She asked people to “raise your prayers with us” and acknowledged that her mother might be in heaven dancing “with our daddy.”
FILE - Savannah Guthrie visits the Today show at Rockefeller Plaza in New York on Thursday, March 5, 2026. (Photo by Charles Sykes/Invision/AP, File)
FILE - A banner with notes from hundreds of well-wishers for Nancy Guthrie, the missing mother of "Today" show host Savannah Guthrie, is displayed outside of KVOA Newsroom on March 6, 2026, in Tucson, Ariz. (AP Photo/Rebecca Noble, File)
FILE - An aerial view of the home of Nancy Guthrie, the missing mother of "Today" show host Savannah Guthrie, in Tucson, Ariz., on Friday, March 6, 2026,. (AP Photo/Rebecca Noble,File)