ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

ATLANTA--(BUSINESS WIRE)--Sep 2, 2026--

KEH Camera, the North American leader in buying, selling and trading pre-owned camera gear since 1979, and the ZEISS Group, a pre-eminent manufacturer of photo and video lenses worldwide, today announced an exclusive partnership with ZEISS naming KEH the exclusive authorized repair and service center for ZEISS photography lenses and equipment throughout the United States and Canada.

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Under the partnership, KEH will handle both in-warranty and out-of-warranty repairs for ZEISS photography customers across North America, covering equipment that spans from decades-old legacy lenses to the newest professional optics. Rather than navigating unknown and uncertified service options, ZEISS customers in North America now have one trusted, factory-backed destination for repair.

As the exclusive authorized repair partner, KEH technicians receive comprehensive training directly from ZEISS and perform repairs using genuine manufacturer parts, ZEISS-approved calibration tools and procedures. Every repair is designed to meet ZEISS engineering standards, so customers receive service that reflects the same quality as the products themselves.

"Premium camera equipment is built to perform for decades, and repair is core to photographers getting the most out of their tools," said Glenn Kaufman, chairman and CEO of KEH Camera. "We are honored that ZEISS recognized the quality and scope of our repair capabilities and asked us to serve in this exclusive capacity. And, we are excited to extend our best-in-class standard of care to all the owners of ZEISS lenses, some of the finest optics in the industry. It's also a natural extension of what KEH has always stood for: keeping great gear in circulation and out of landfills."

KEH repair capabilities extend across the range of camera and lens brands. And it is the only reseller with manufacturer-approved repair facilities in the camera industry, a portfolio that now includes ZEISS alongside existing authorized-repair partnerships with Sony and Sigma. Repairs are performed by factory-certified technicians with hundreds of years of combined experience, using specialized diagnostic equipment and manufacturer training.

“Because treasured optics require specialized care, we are pleased to partner with KEH Camera who has set the bar for lens repair,” said Tony Wisniewski, senior manager responsible for ZEISS Photography Americas. “We strive to partner with organizations that provide excellent customer support for our products the world over. Be they new or legacy ZEISS cameras and lenses, we are confident that KEH Camera has the skills necessary to provide value to our loyal optics owners, and we look forward to a long partnership.”

For ZEISS, the partnership extends the company's North American after-sales service organization through KEH's existing repair infrastructure.

Customers with eligible ZEISS photography equipment will be directed to KEH for factory-authorized service. More information on the partnership is available at https://www.zeiss.com/photonics-and-optics/us/photography/service.html. More information on KEH authorized repair capabilities is available at https://www.keh.com/shop/repair.

Frequently Asked Questions

How will the repair process work?

Eligible North American customers can initiate repairs through the dedicated ZEISS repair portal. KEH will receive the request and coordinate shipment with the customer to KEH’s repair facility. From there, KEH will perform the factory-authorized repair using genuine ZEISS parts and ZEISS-approved calibration tools, and return the equipment directly to the customer.

Is the repair process online or in person?

Repairs are initiated online at www.zeiss.com/photonics-and-optics/us/photography/service.html, but customers can also bring eligible equipment to KEH's retail location in Atlanta, Georgia, as an in-person option.

What ZEISS products does the partnership cover?

The partnership covers all ZEISS photography lenses and equipment, from decades ago to those manufactured recently and going forward.

Why was KEH selected as ZEISS's exclusive repair partner?

KEH combines decades of professional camera repair expertise with one of North America's largest technical service organizations dedicated to imaging equipment. KEH's technicians have serviced ZEISS optics across generations, from postwar ZEISS Jena lenses and the 1960s Contarex system to large-format ZEISS lenses built for Linhof and Graflex cameras to the newest professional optics such as the Batis and Otus ML lines. That range, combined with KEH's leadership in the circular camera economy and its existing relationships with other manufacturers, made it a natural fit to handle service for ZEISS customers.

About KEH Camera

Founded in 1979, KEH Camera is the North American leader in buying, selling and trading pre-owned photo and video equipment, with a core capability in inspecting and repairing products of all brands. KEH Certified™ product quality, decades-long expertise and assurance on all gear sold have made it the most trusted place to buy and sell pre-owned gear. And through its unmatched selection and commitment to quality and sustainability, KEH continues to empower creators worldwide to trade, upgrade and capture more, all while keeping great gear in circulation. For more information, visit www.keh.com.

About ZEISS

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. For over 130 years, ZEISS has shaped the state of photography and mobile imaging with optical designs, construction principles, manufacturing processes, and the development of new application fields. With photo lenses for professional users as well as ambitious enthusiasts, and cinema lenses that are cherished by filmmakers globally, images and movies are created that shape our people’s perception of the world. Millions of consumers and professionals worldwide rely on ZEISS to enable their creativity thanks to intuitively usable, exceptional technology. ZEISS is based in Oberkochen, Germany, and is part of the strategic business unit Photonics & Optics.

ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

NANTERRE, France (AP) — She hit the high F, held it, then blew out a breath and turned to look back at the band — a quick, disbelieving glance toward her musical director. Some 30,000 people read it before they had finished screaming: Celine Dion did it.

It was “All By Myself,” the song the Quebec superstar’s voice has been measured against since 1996, saved for the encore of her first full concert in more than six years — her first since stiff person syndrome, a rare, progressive neurological disease, attacked her muscles, including those of the throat.

Few doubted she could still sing. What nobody knew was whether she could get through a whole show, and then get up and do it again a few nights later.

Dion gave the crowd three words: “Je vais bien.” (“I’m doing fine.”)

“When she hit that note, I grabbed my friend’s arm. I’d been holding my breath without realizing. Then I started crying. ‘She’s back. She’s really back,‘” said Élodie Marchand, 42, a primary schoolteacher from Nantes.

Dion, 58, had not played a full concert since March 8, 2020. She was diagnosed in 2022 with stiff person syndrome. She canceled a world tour, then what was left of it, and went quiet. On Saturday night, 25 songs in 2 hours and 15 minutes at the Plenitude Arena in Nanterre, west of Paris, was the first night of the engagement meant to prove she can work again.

The sold-out run is punishing: 16 shows in five weeks, 10 more booked for May 2027, 26 nights in all before tens of thousands of people each time.

The last time France saw her sing, it lasted four minutes. At the Olympic opening ceremony in July 2024, Dion sang from the Eiffel Tower — one song, one night — and the world called it a resurrection. Saturday she had to do it 25 times, then get up and do it again Wednesday.

Stiff person syndrome affects one or two people in a million. It stiffens muscles and sets off spasms violent enough to break bones, triggered by loud noise, by touch, by emotional stress. An arena holding 30,000 people is all three at once. Singing with it, Dion told NBC in 2024, felt like being strangled.

“Touring can be very difficult even when you’re 100%,” she said in a statement in 2023, canceling the last of her dates.

She cried before she finished the first song. In a Dior gown and a Boucheron necklace, she pressed her hands together in prayer, then missed her cue in “On ne change pas,” on the line about the skinny little girl from Charlemagne, Quebec.

“I promised myself I wouldn’t cry,” she said. The crowd answered by chanting the riff from “Seven Nation Army.”

She said she had learned to live with the fragility and made it her reason to keep going. Then she sang for another two hours.

The voice has lost some of its top; it is not the instrument that sold 250 million albums. Every big note is now a decision she makes in front of 30,000 people.

She took most of them. She sang “My Heart Will Go On” and “The Power of Love,” then Catalani’s “Ebben? Ne andrò lontana” — Maria Callas’ signature aria — in pink feathers while fake snow fell. Her disease attacks the larynx. She went for it anyway.

Willo Perron’s set put her among gray megaliths, a pop Stonehenge. An 18-voice gospel choir came on in robes.

Michelle Obama watched from the seats. Outside, fans wore sashes reading “Celine Dion 2026,” like beauty pageant winners, and T-shirts from the LVMH house that shares her first name.

“My daughter kept saying, ‘Mum, we can’t go all the way to Paris for Celine,’” said Isabelle Gagnon, 52, a teacher from Montreal. “Tonight my daughter was singing beside me, and I thought: you see? This is why we came.”

“In Montreal, you grow up knowing those songs whether you mean to or not,” said Antoine Beaulieu, 31, a graphic designer. “I used to pretend I was too cool for Celine. Tonight I knew every word, so clearly that was a lie.”

Camille Morel, 38, a pharmacist from Lyon, put her phone away. “I wanted to actually be there,” she said. “My voice is completely gone. I’m supposed to be working tomorrow — good luck to them.”

Then the encore, and the note: the last “anymore” a cappella, the note bent upward, the orchestra surging in beneath her. She fanned herself, laughing at her own relief.

She closed with two Jean-Jacques Goldman standards and a last line to the room: I love you, my loves. Take care of yourselves.

It had taken her 2,379 days to get back. She has 25 more nights to go.

Singer Celine Dion performs during the opening concert of her "Celine Dion Paris 2026" residency at the Plenitude Arena in Nanterre, France, outside Paris, Saturday, Sept. 12, 2026. (AP Photo/Aurelien Morissard)

Singer Celine Dion performs during the opening concert of her "Celine Dion Paris 2026" residency at the Plenitude Arena in Nanterre, France, outside Paris, Saturday, Sept. 12, 2026. (AP Photo/Aurelien Morissard)

Singer Celine Dion reacts during the opening concert of her "Celine Dion Paris 2026" residency at the Plenitude Arena in Nanterre, France, outside Paris, Saturday, Sept. 12, 2026. (AP Photo/Aurelien Morissard)

Singer Celine Dion performs during the opening concert of her "Celine Dion Paris 2026" residency at the Plenitude Arena in Nanterre, France, outside Paris, Saturday, Sept. 12, 2026. (AP Photo/Aurelien Morissard)

Singer Celine Dion performs during the opening concert of her 'Celine Dion Paris 2026' residency at the Plenitude Arena in Nanterre, outside Paris, Saturday, Sept. 12, 2026. (AP Photo/Aurelien Morissard)