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ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

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ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America
Business

Business

ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

2026-09-02 21:04 Last Updated At:21:21

ATLANTA--(BUSINESS WIRE)--Sep 2, 2026--

KEH Camera, the North American leader in buying, selling and trading pre-owned camera gear since 1979, and the ZEISS Group, a pre-eminent manufacturer of photo and video lenses worldwide, today announced an exclusive partnership with ZEISS naming KEH the exclusive authorized repair and service center for ZEISS photography lenses and equipment throughout the United States and Canada.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260902255638/en/

Under the partnership, KEH will handle both in-warranty and out-of-warranty repairs for ZEISS photography customers across North America, covering equipment that spans from decades-old legacy lenses to the newest professional optics. Rather than navigating unknown and uncertified service options, ZEISS customers in North America now have one trusted, factory-backed destination for repair.

As the exclusive authorized repair partner, KEH technicians receive comprehensive training directly from ZEISS and perform repairs using genuine manufacturer parts, ZEISS-approved calibration tools and procedures. Every repair is designed to meet ZEISS engineering standards, so customers receive service that reflects the same quality as the products themselves.

"Premium camera equipment is built to perform for decades, and repair is core to photographers getting the most out of their tools," said Glenn Kaufman, chairman and CEO of KEH Camera. "We are honored that ZEISS recognized the quality and scope of our repair capabilities and asked us to serve in this exclusive capacity. And, we are excited to extend our best-in-class standard of care to all the owners of ZEISS lenses, some of the finest optics in the industry. It's also a natural extension of what KEH has always stood for: keeping great gear in circulation and out of landfills."

KEH repair capabilities extend across the range of camera and lens brands. And it is the only reseller with manufacturer-approved repair facilities in the camera industry, a portfolio that now includes ZEISS alongside existing authorized-repair partnerships with Sony and Sigma. Repairs are performed by factory-certified technicians with hundreds of years of combined experience, using specialized diagnostic equipment and manufacturer training.

“Because treasured optics require specialized care, we are pleased to partner with KEH Camera who has set the bar for lens repair,” said Tony Wisniewski, senior manager responsible for ZEISS Photography Americas. “We strive to partner with organizations that provide excellent customer support for our products the world over. Be they new or legacy ZEISS cameras and lenses, we are confident that KEH Camera has the skills necessary to provide value to our loyal optics owners, and we look forward to a long partnership.”

For ZEISS, the partnership extends the company's North American after-sales service organization through KEH's existing repair infrastructure.

Customers with eligible ZEISS photography equipment will be directed to KEH for factory-authorized service. More information on the partnership is available at https://www.zeiss.com/photonics-and-optics/us/photography/service.html. More information on KEH authorized repair capabilities is available at https://www.keh.com/shop/repair.

Frequently Asked Questions

How will the repair process work?

Eligible North American customers can initiate repairs through the dedicated ZEISS repair portal. KEH will receive the request and coordinate shipment with the customer to KEH’s repair facility. From there, KEH will perform the factory-authorized repair using genuine ZEISS parts and ZEISS-approved calibration tools, and return the equipment directly to the customer.

Is the repair process online or in person?

Repairs are initiated online at www.zeiss.com/photonics-and-optics/us/photography/service.html, but customers can also bring eligible equipment to KEH's retail location in Atlanta, Georgia, as an in-person option.

What ZEISS products does the partnership cover?

The partnership covers all ZEISS photography lenses and equipment, from decades ago to those manufactured recently and going forward.

Why was KEH selected as ZEISS's exclusive repair partner?

KEH combines decades of professional camera repair expertise with one of North America's largest technical service organizations dedicated to imaging equipment. KEH's technicians have serviced ZEISS optics across generations, from postwar ZEISS Jena lenses and the 1960s Contarex system to large-format ZEISS lenses built for Linhof and Graflex cameras to the newest professional optics such as the Batis and Otus ML lines. That range, combined with KEH's leadership in the circular camera economy and its existing relationships with other manufacturers, made it a natural fit to handle service for ZEISS customers.

About KEH Camera

Founded in 1979, KEH Camera is the North American leader in buying, selling and trading pre-owned photo and video equipment, with a core capability in inspecting and repairing products of all brands. KEH Certified™ product quality, decades-long expertise and assurance on all gear sold have made it the most trusted place to buy and sell pre-owned gear. And through its unmatched selection and commitment to quality and sustainability, KEH continues to empower creators worldwide to trade, upgrade and capture more, all while keeping great gear in circulation. For more information, visit www.keh.com.

About ZEISS

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. For over 130 years, ZEISS has shaped the state of photography and mobile imaging with optical designs, construction principles, manufacturing processes, and the development of new application fields. With photo lenses for professional users as well as ambitious enthusiasts, and cinema lenses that are cherished by filmmakers globally, images and movies are created that shape our people’s perception of the world. Millions of consumers and professionals worldwide rely on ZEISS to enable their creativity thanks to intuitively usable, exceptional technology. ZEISS is based in Oberkochen, Germany, and is part of the strategic business unit Photonics & Optics.

ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

ZEISS Names KEH Exclusive Authorized Repair Partner for Photography Equipment in North America

GOTHENBURG, Sweden & SUNNYVALE, Calif.--(BUSINESS WIRE)--Sep 22, 2026--

Accenture (NYSE: ACN) and Google Cloud today announced that Volvo Cars has become the lead industry partner for Horizon, an open-source software development platform that helps car makers and automotive suppliers build, test, and deploy software for Android Automotive Operating System (AAOS) more efficiently.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260921777209/en/

Horizon brings together cloud-native development tools, virtual testing environments, and AI-assisted workflows into a unified platform. This helps car makers and automotive suppliers develop and deliver high-quality software at speed and make engineering more productive.

As Horizon's lead industry partner, Volvo Cars is migrating its global AAOS software development environment to the Horizon platform. The platform will give its engineers access to faster development workflows, virtual testing environments and AI-assisted software development tools, freeing engineering teams to spend more time building in-car experiences.

“We’re building some of the most complex products in the world, which requires a development environment built to match,” said Gregor Zetsche, Head of Connected Experience at Volvo Cars. “As Horizon’s lead industry partner, we can directly solve our toughest engineering challenges and empower our teams to deliver new experiences faster than ever."

Volvo Cars is the lead car maker working with Accenture and Google Cloud to bring the Horizon platform to the industry. Insights from this collaboration will help refine the platform and expand its generative AI capabilities for automotive companies and other industrial manufacturers.

Accelerating connected software development
Modern vehicles increasingly offer digital experiences, such as navigation, media, voice assistants, connected services and over-the-air software updates. As consumers expect these experiences to become richer and more sophisticated throughout a vehicle's lifetime, manufacturers need faster and more efficient ways to build, test, and validate the software that enables improvements at scale.

For car makers and the wider automotive industry, the Horizon platform addresses these challenges by offering:

"Horizon enables a faster, more flexible and efficient way to deliver software-defined vehicle features. Its standardized, repeatable and scalable processes help deliver reliable, high-quality software products, while significantly reducing time to market,” said Juergen Reers, Global Automotive & Mobility Lead, Accenture. “Horizon will allow Volvo Cars’ engineers to focus on what matters most: creating differentiated vehicle experiences and continuously delivering new value to drivers through software at high speed.”

“Software now defines the automotive brand,” said Henry Bzeih, Global Director, Automotive Industry, Google Cloud. “Horizon on Google Cloud gives Volvo Cars the ability to move faster while releasing high-quality software and features on a cadence that matches the expectations of modern mobility. This is how next generation digital experiences reach drivers at agile speed.”

Accenture and Google Cloud, with Volvo Cars as leading industry partner, are already working with other automotive and industrial organizations to extend the reach of Horizon into further companies and markets.

About Accenture
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.

About Google Cloud
Google Cloud offers a powerful, optimized AI stack—including AI infrastructure, leading models like Gemini, data management capabilities, multicloud security solutions, developer tools and platform, as well as agents and applications—that enables organizations to transform their business for the Agentic Era. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

Volvo Cars is migrating its global software development for Android Automotive Operating System (AAOS) to Accenture’s and Google Cloud’s “Horizon” platform. © Volvo Cars and Google Cloud. All rights reserved.

Volvo Cars is migrating its global software development for Android Automotive Operating System (AAOS) to Accenture’s and Google Cloud’s “Horizon” platform. © Volvo Cars and Google Cloud. All rights reserved.

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