SAN DIEGO, Calif.--(BUSINESS WIRE)--Oct 19, 2026--
Platform Science, a leading connected vehicle platform, today announced four new products in its PS Fleet app suite: PS Command Center, PS Coach, PS Truck Tracker, and Vehicle Settings for PS Visual Intelligence. These new capabilities enable fleets to identify operational problems earlier, scale safety coaching across large driver rosters, share delivery visibility with customers, and take direct control of in-cab video settings – all from the back office.
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Vehicle Settings for PS Visual Intelligence
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Fleet back-office teams are increasingly asked to do more with the same headcount. Dispatchers juggle late loads, hours-of-service limits, and a steady stream of customer calls, while Safety teams are expected to coach thousands of drivers and maintain consistent and reliable records. The new PS Fleet products are designed to address these challenges by unifying the right data and the right tools into one ecosystem.
“Every one of these products started with a conversation with a customer about where their back office was losing time,” said Darrin Demchuk, SVP of Product, Platform Science. “Dispatchers were fielding ‘where’s my truck?’ calls, safety managers were coaching thousands of drivers with spreadsheets, and admins were waiting on us to change a camera setting. With this release, we’re putting real-time visibility and direct control in the hands of the people running the fleet, so they can act on problems before they reach the customer or the road.”
The new PS Fleet products include:
PS Command Center and PS Truck Tracker are available now to PS Fleet customers. PS Coach and Vehicle Settings for PS Visual Intelligence are currently rolling out in a controlled release to select fleets ahead of broader availability. To learn more, visit www.platformscience.com
About Platform Science
Platform Science helps commercial fleets operate more efficiently, safely, and productively through technology designed around the people who use it every day. Its PS Fleet suite of applications and workflows connects drivers, vehicles, and fleet operations, giving customers the tools and visibility they need to simplify daily work, improve decision-making, and adapt as their businesses evolve. With a focus on driver experience, customer choice, and long-term partnership, Platform Science helps fleets get more value from their technology investments. Platform Science was named one of Fast Company’s World’s Most Innovative Companies. For more information, visit www.platformscience.com.
Vehicle Settings for PS Visual Intelligence
PS Truck Tracker
PS Coach
PS Command Center
ORLANDO, Fla.--(BUSINESS WIRE)--Oct 19, 2026--
Only 13% of CIOs reported their enterprise has realized significant or transformational value from AI so far according to Gartner, Inc., a business and technology insights company. While AI use cases have accelerated over the past two years, the likelihood of use case success remains one-in-five.
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Speaking at Gartner IT Symposium/Xpo in Orlando today, Alicia Mullery, VP Analyst at Gartner, said, “Volume is not value. AI is creating a reckoning for organizations that lack fundamental disciplines, such as defining use-case value ahead of time and establishing criteria for when to walk away.”
The Gartner 2027 CIO and Technology Executive Agenda survey of 2,002 CIOs and technology executives from May to July 2026 found that vanguards, defined as CIOs who are delivering better performance on business outcomes while also reporting high CEO-perceived AI value, are more likely to establish stopping rules at two points in the lifecycle: pilots and production. Defining these guidelines becomes essential as organizations rapidly transition from initial experimentation to active deployment across GenAI, traditional AI and AI agents.
Organizations with guidelines for determining when an AI pilot should not move to production are 2.3 times more likely to be vanguards, while those with guidelines for abandoning low-value AI initiatives already in production are 2.6 times more likely to be vanguards. However, only 31% and 17% of CIOs, respectively, reported having these practices in place.
“Establishing and adhering to these criteria is a team sport,” said Mullery. “CIOs need business partners who are willing and ready to walk away from low value investments.”
CIOs Must Be Responsible for AI Economic Stewardship
Funding for AI is increasing, and 58% of CIOs said they have increased pressure to deliver cost improvement from AI. At the same time, 51% of CIOs expected AI to increase the total cost of ownership of technology solutions (see Figure 1). CIOs need to help their organizations govern AI economics across the full lifecycle, not simply approve an initial technology purchase.
Figure 1: Changes in Technology Funding, 2026 to 2027
“Many organizations continue to apply funding and governance models designed for traditional technology investments such as cloud and SaaS,” said Mullery. “Unlike traditional technology costs, which are largely predictable, AI costs are probabilistic and determined at run time. As enterprise technology funding shifts towards GenAI and agentic AI while investments in legacy infrastructure contract, CIOs will need new approaches to funding, governance and cost accountability.”
CIOs Must Bridge the IT Workforce Gap by Expanding What Humans Do
Organizations with explicit plans to redesign roles for a human-agent workforce are 2.4 times more likely to be vanguards, yet a significant execution gap exists, as only 4% of CIOs reported having such plans in place.
“While many leaders assume AI will primarily serve to reduce technology headcount, the true vanguard differentiator lies in workforce redesign,” said Mullery.
This workforce transformation provides the essential foundation for understanding headcount trends: as AI lowers the cost and effort required to produce technology, overall demand for technology work actually increases. This creates a dual workforce shift where IT headcount can grow, with 40% of respondents expecting to increase IT headcount in 2027, particularly in cybersecurity and data and analytics (see Figure 2), while roles simultaneously compress and expand.
Figure 2: Expected Changes in Headcount within IT Functional Sub-teams Within 12 Months (Percentage of Respondents)
“Rather than maintaining static job definitions, Vanguards recognize that as AI takes on specialized tasks, the boundaries between established technology jobs begin to blur,” said Mullery. “For example, designers can increasingly perform testing activities, while testers participate in design. Consequently, organizations will require fewer distinct role types, even as the span of responsibility within each role expands.”
Additional Insights Available
Gartner clients can read more in Bridging the AI Trough: 3 Gaps To Close for the 2027 CIO and Technology Executive Agenda.
Non clients can learn more here.
Gartner is the World Authority on AI
Gartner is the indispensable partner to C-Level executives and technology providers as they implement AI strategies to achieve their mission-critical priorities. The independence and objectivity of Gartner insights provide clients with the confidence to make informed decisions and unlock the full potential of AI. Clients across the C-Level are using Gartner's proprietary AskGartner AI tool to determine how to leverage AI in their business. With more than 2,500 business and technology experts, 6,000 written insights, as well as more than 4,000 AI use cases and case studies, Gartner is the world authority on AI. More information can be found here.
Gartner IT Symposium/Xpo
Gartner IT Symposium/Xpo is the world's most important gathering for CIOs and other IT executives. CIOs and IT executives rely on these conferences to learn how to become agents of change in their organizations and harness AI for successful digital transformation. Follow news and updates from the conference on X and LinkedIn using #GartnerSYM, and on the Gartner Newsroom.
Upcoming dates and locations for Gartner IT Symposium/Xpo include:
November 4-6, 2026 | Yokohama, Japan
November 9-12, 2026 | Barcelona, Spain
November 16-18, 2026 | Kochi, India
About Gartner for IT Leaders
Gartner for IT Leaders provides actionable, objective insight to CIOs and IT leaders to help them drive their organizations through digital transformation and lead business growth. Additional information is available at www.gartner.com/en/information-technology.
Follow news and updates from Gartner for IT Leaders on X and LinkedIn using #GartnerIT. Visit the IT Newsroom for more information and insights.
About Gartner
Gartner (NYSE: IT) delivers actionable, objective business and technology insights that drive smarter decisions and stronger performance on an organization's mission-critical priorities. To learn more visit gartner.com.
Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI
Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI
