Omnichat Raises US$10M Series A Led by Openspace Capital to Scale AI Agent Platform and Drive Global Expansion

HONG KONG, Oct. 27, 2026 /PRNewswire/ -- Omnichat, an AI-native marketing and customer experience platform, today announced a US$10 million Series A funding round led by Openspace Capital, with participation from Darwin Ventures and Acorn Pacific Ventures. The company will use the funding to scale its Agentic AI platform, deepen R&D on Omni AI Agents, and accelerate global expansion.

The round will scale Omni AI Agents, the suite of AI agents Omnichat launched in 2026, to do the core work of marketing, sales and service teams inside the chat:

• AI Marketing Agent: Builds customer segments and generates complete messaging campaigns from a single prompt.
• AI Sales Agent: Recommends products and closes orders inside the chat.
• AI Customer Service Agent: Resolves customer enquiries 24/7.
• OmniClaw: An AI business analyst that tracks customer behaviour, chat trends and store-level revenue attribution in real time.

Brands have adopted the agents quickly. OmniClaw was taken up by around 300 brands within two months of its June launch. The number of brands using the Marketing Agent tripled over the same period.

Unlike shared-inbox tools that only aggregate chats, Omnichat unifies marketing, sales and customer service on a single customer profile. Omnichat also attributes revenue back to the conversation, including purchases completed in physical stores. Its agents run across WhatsApp, LINE, Facebook Messenger, Instagram, WeChat, KakaoTalk and TikTok.

Omnichat's platform has delivered measurable results for enterprises worldwide, with clients including global brands such as Dyson, FILA, Watsons, L'OCCITANE, VF Corporation, SMCP and Mead Johnson. Having helped 5,000 clients generate over US$100 million in revenue, Omnichat is now building on this foundation with agentic AI, helping businesses grow revenue without growing headcount.

"This Series A marks an important step as we transition from conversational commerce to AI-driven commerce," said Alan Chan, Founder and CEO of Omnichat. "Traditional customer messaging tools still need heavy human intervention to drive sales. With our Omni AI Agent platform, enterprises can deploy agents that sell, market, and support customers around the clock. Partnering with Openspace Capital, Darwin Ventures, and Acorn Pacific Ventures gives us the support to scale this approach across APAC and globally."

Building on its operational footprint across Asia Pacific, Omnichat will deploy its Series A capital to scale its market presence globally.

About Omnichat Limited

Omnichat is a leading AI-native agentic customer experience platform, empowering more than 5,000 global brands with an autonomous digital workforce. Through its comprehensive AI Social CRM ecosystem, the platform unifies marketing automation, sales conversion, and customer support. As a Meta Business Partner, WhatsApp Business Solution Provider, and LINE Biz-Solutions Tech Partner, Omnichat bridges conversational engagement with agentic execution across WhatsApp, LINE, Facebook Messenger, Instagram, WeChat, KakaoTalk and TikTok,  converting everyday customer conversations into measurable revenue. For more information, please visit www.omnichat.ai and connect with us on LinkedIn, Facebook and Instagram. 

About Openspace Capital

Openspace Capital is a multi-strategy asset manager with a long-established specialist focus on Southeast Asia. The firm operates funds across early-stage, growth stage, frontier tech, and public equities. It is headquartered in Singapore with offices throughout the region. The team comprises investment, corporate and operational specialists with capabilities in data, technology, brand, people, ESG and growth capital structuring. With an extensive portfolio built up over a decade of investing in Southeast Asia, Openspace Capital has made notable investments into GoJek (GoTo), Kredivo, Fano, Video Rebirth and TradeGecko. 

For Media Enquiries:

Omnichat Limited
Lily Yeung, Regional Vice President of Communications
Macy Chun, Senior Communications Manager
Email: press@omnichat.ai

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Omnichat Raises US$10M Series A Led by Openspace Capital to Scale AI Agent Platform and Drive Global Expansion

The company will show the hybrid system for the Australian and New Zealand market, plus two software tools for homeowners and installers, at Booth HH135 on 28 and 29 October.

MELBOURNE, Australia, Oct. 27, 2026 /PRNewswire/ -- FranklinWH, a global leader in whole-home energy management and battery storage, will unveil a multi-phase hybrid battery system for the Australian and New Zealand markets at All Energy Australia 2026. It will also preview two software tools, Energy Optimiser for FranklinWH App users and the Connect Portal for installers.

Taking place Wednesday 28 and Thursday 29 October 2026 at the Melbourne Convention and Exhibition Centre (MCEC). At Booth HH135, FranklinWH will showcase its multi-phase hybrid home energy system and software tools.

Multi-phase hybrid system

The multi-phase hybrid system connects battery storage directly to the solar panels, which simplifies installation and reduces wiring.

Homeowners may select a streamlined setup with a built-in aPower controller for essential energy management, or add an external FranklinWH aGate controller for greater flexibility. The aGate supports additional solar, generators, vehicle-to-load (V2L) and Smart Circuits, which manage individual household loads.

"Our hybrid system connects the battery straight to the solar panels, so there is less wiring to run, and it pulls apart to fit through tight spaces. At All Energy we're looking forward to showing installers the multi-phase design that will enable more Australian households to achieve energy freedom," said Ke Bi, global CEO at FranklinWH.

Both setups support single, split and three-phase grids, so the hybrid system suits properties from urban homes to larger properties with heavy loads.

Software

Alongside the hardware, FranklinWH will preview two software tools. One aims to help households get more value from their batteries, and the other aims to reduce installation time for installers.

Energy Optimiser

Traditional home energy management systems rely on fixed time-of-use (TOU) schedules that charge and discharge batteries during preset windows and offset grid electricity only at peak hours. Static schedules fall short when a household's usage and the weather depart from the tariff timetable. Energy Optimiser replaces fixed routines with predictive decisions.

By analysing real-time tariffs, solar forecasting, consumption habits and the battery's state of charge, it adjusts when the battery charges and discharges, directing stored energy to any period of high value rather than a single peak window.

Connect Portal

Connect Portal is an online platform for FranklinWH's installer partners. It automates qualification reviews to speed up approvals, lets installers manage team members, training and certifications in one place, and connects certified installers with qualified homeowner leads.

"A fixed schedule treats every day the same, and no two days are the same, so Energy Optimiser reads the tariff, the solar forecast and how a household actually uses power, then adjusts the battery to match. The Connect Portal handles qualification reviews, training and certifications, and it puts certified installers in touch with qualified homeowner leads," said Ke Bi.

Visitors to Booth HH135 can see live demonstrations of the hybrid system and previews of both software tools.

About FranklinWH

FranklinWH designs and manufactures whole-home energy management and battery storage systems that integrate solar, battery, generator and grid power. Headquartered in Silicon Valley, California, with an Australian office in Macquarie Park, Sydney, FranklinWH develops hardware and software solutions that help homeowners manage energy use, increase energy independence and maintain backup power. The company continues to expand its product offerings and installer network across Australia and New Zealand.

For more information, visit www.franklinwh.com.

Media contact
Media@franklinwh.com

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FranklinWH to debut multi-phase hybrid battery system and new software technology at All Energy Australia 2026