Carrington Mortgage Services Receives Excellence in Origination Innovation - Automation Award From ICE Mortgage Technology

ANAHEIM, Calif.--(BUSINESS WIRE)--Apr 17, 2025--

Carrington Mortgage Services, LLC (CMS), one of the nation’s largest privately held non-bank lenders, boasts an impressive slate of loan offerings and services direct to consumers, investors, mortgage brokers and mortgage bankers nationwide. As CMS continues to grow, company leadership challenged the CMS Mortgage Lending team to maximize efficiency and scalability by leveraging automation and technology. In its efforts to streamline the loan origination process, Lending identified opportunities to redefine the Encompass workflow and implement advanced automation solutions. During the past 12 months, these innovations have become a fundamental part of the CMS loan process, delivering impressive results. The company’s dedication to transforming loan processes recently was recognized by ICE Mortgage Technology awarding CMS with its 2025 Excellence in Origination Innovation - Automation award.

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“Carrington Mortgage Services’ commitment to automation and continuous innovation has positioned us as a leader in mortgage industry efficiency,” said Vikram Jaipuria, EVP, Mortgage Lending for CMS. “This award is welcome recognition for the work we are doing to better serve homeowners.”

By returning to Encompass, CMS has successfully digitized the entire loan lifecycle from application to closing – significantly reducing processing times and improving operational efficiencies. The company’s recent automation advancements include:

Diverse Solutions for Today’s Homebuyers

Now more than ever, homeowners and mortgage professionals are demanding what Carrington has brought to the mortgage marketplace from the very beginning: innovative loan products, leading-edge technology, operations transparency and dedicated training and support systems for loan originators.

In addition to Carrington’s comprehensive suite of non-QM offerings, FHA, VA, USDA and conforming Conventional products, the company also offers ProcessIQ SM, where approved CMS Wholesale brokers have the option of having Carrington process the loan as part of its underwriting. When enrolled brokers submit loans, they can request that the Carrington ProcessIQ team handle all non-licensable aspects of the processing, working directly with the borrower. In December 2022, CMS’ Second Lien program began providing a welcome source of liquidity to existing CMS servicing customers. In July 2023, CMS expanded its offerings to include 40-year loans and temporary buydowns. In early April 2024, CMS introduced ITIN loans through its retail, wholesale and correspondent lending channels. Then, in July 2024, CMS introduced Section 184 Loans for Native Americans for its retail lending customers. In March 2025, as part of its ongoing commitment to serve an important segment of the mortgage market, the CMS correspondent channel began concentrating exclusively on underwriting and purchasing non-qualified mortgage (non-QM) loans.

“As we further expand our automation initiatives, we will continue to leverage our industry expertise, commitment to homeowners and enviable technology to expand the boundaries of what we as a company can do for everyone who is looking for a home,” said Jaipuria.

The Carrington Companies

Carrington is a holding company whose primary businesses include asset management, mortgages and real estate transactions. Collectively, the businesses are fully integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. To read more visit: www.carringtonhc.com.

Through its collective associates made up of Carrington leaders and employees, the company’s nonprofit organization, Carrington Charitable Foundation, contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs it supports through specific fundraising efforts, please visit: carringtoncf.org.

The Carrington team accepts the Excellence in Origination Innovation - Automation Award on behalf of CMS. Pictured from left are Eric Abbinante, Administrator, Loan Origination System for Carrington Mortgage Holdings (CMH); Tyra Rodriguez, Manager, MLD Business Applications for CMH; Joelle Mason, Senior Strategy Project Manager for CMH; Patrick Aleman, Senior Product Manager for CMH; Rebecca Wade, Director, Enterprise Program Manager for CMH; Ali Redjai, SVP, IT Solutions Management Office for CMH; and Azita Guzzo, SVP, Information Technology for CMH.

WASHINGTON (AP) — Defense Secretary Pete Hegseth said Thursday that he will allow service members to carry personal weapons onto military installations, citing the Second Amendment and recent shootings at bases across the country.

In a video posted to X, Hegseth said he is signing a memo that will direct base commanders to allow requests for troops to carry privately owned firearms “with the presumption that it is necessary for personal protection.”

He said any denial of a service member's request must be explained in detail and in writing.

“Effectively, our bases across the country were gun-free zones,” Hegseth said. “Unless you're training or unless you are a military policeman, you couldn't carry, you couldn't bring your own firearm for your own personal protection onto post.”

Questions about why service members lacked access to weapons have often emerged following shootings on the nation's military bases. Such shootings have ranged from isolated events between service members to mass casualty events, such as the shootings by an Army psychiatrist at Texas’ Ford Hood in 2009 that left 13 people dead.

Hegseth cited some of the events in his video, including a shooting that injured five soldiers at Fort Stewart in Georgia last year. Officials said the shooter, an Army sergeant who worked at the base, used his personal handgun before he was tackled by fellow soldiers and arrested.

“In these instances, minutes are a lifetime,” Hegseth said. “And our service members have the courage and training to make those precious, short minutes count.”

Defense Department policy has prohibited military personnel from carrying personal weapons on base without permission from a senior commander, with strict protocol for how the firearms must be stored.

Typically, military personnel must officially check their guns out of secure storage to go to on-base hunting areas or shooting ranges, then check all firearms back in promptly after their sanctioned use. Military police are often the only armed personnel on base, outside of shooting ranges, hunting areas or in training, where soldiers can wield their service weapons without ammunition.

Tanya Schardt, senior counsel at the Brady gun violence prevention organization, said in a statement that Defense Department leaders and the military’s top brass have opposed relaxing the current policy, which was originally enacted under President George H.W. Bush.

Schardt noted that most active duty service members who die by suicide do so with a weapon they own personally, not one military-issued, and argued that there will “undoubtedly be an increase in gun suicide and other gun violence.”

While fewer American service members died by suicide in 2024, the suicide rates among active duty troops overall still have gradually increased between 2011 and 2024, according to a Pentagon report released Tuesday.

“Our military installations are among the most guarded, protected properties in the world, and they’ve never been ‘gun-free zones,’” Schardt said. “If there is a problem with violent crime on these installations, then the Secretary of Defense has an obligation to alert the American people and describe how he’s working to prevent that crime.”

Defense Secretary Pete Hegseth speaks to members of the media during a press briefing at the Pentagon in Washington, Tuesday, March 31, 2026. (AP Photo/Manuel Balce Ceneta)