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SINGAPORE, Feb. 24, 2026 /PRNewswire/ -- Digital travel platform Agoda has introduced a continuous, cross-device customer support experience, allowing travelers to start an interaction on one device and continue it seamlessly across another. This allows customers to receive faster assistance whether they have booked accommodation, flights, activities, or a combination of these services.
With continuous conversations across devices, travelers can begin a chat on desktop and continue it on mobile without losing context. If the app is closed or an internet connection is interrupted, conversation history is retained, allowing support to resume smoothly. This experience is available at any stage of the journey from browsing travel options to managing confirmed reservations with 24/7 support across a wide range of supported languages.
Beyond conversation continuity, Agoda has also enhanced the overall chat experience for both travelers and customer support agents. Customers can interact with support through free-text conversations powered by an intelligent conversation bot, making it easier to ask questions naturally and receive relevant assistance more quickly. Agoda has also introduced AI-summarized hotel reviews, helping travelers quickly assess properties before booking. On the agent side, Agoda has rolled out smarter tools to help support teams work more efficiently, including real-time translation capabilities that help agents to overcome language barriers.
Idan Zalzberg, Chief Technology Officer at Agoda, said, "While the vast majority of our customers enjoy a seamless experience, it's critical for us to be there for our users when things go wrong. Travelers expect clear answers and timely support without repeating themselves on different interfaces, with these recent product updates we aim to be always present and helpful when needed, so you can focus on enjoying your trip."
The seamless and consistent support flow follows recent enhancements that Agoda introduced to provide support earlier in the booking process. With Property AMA, travelers can get instant answers to accommodation-specific questions directly on hotel pages, while the Booking Form Bot helps address common questions during checkout, reducing friction at the point of booking.
Agoda continues to invest in technology that improves how travelers find information, complete bookings, and receive help when needed. These enhancements align with Agoda's mission to provide the best travel experience for its users. With over 6 million holiday properties, more than 130,000 flight routes, and over 300,000 activities, Agoda offers a one-stop travel platform. For more information, visit Agoda's website or download the Agoda app.
SINGAPORE, Feb. 24, 2026 /PRNewswire/ -- Digital travel platform Agoda has introduced a continuous, cross-device customer support experience, allowing travelers to start an interaction on one device and continue it seamlessly across another. This allows customers to receive faster assistance whether they have booked accommodation, flights, activities, or a combination of these services.
With continuous conversations across devices, travelers can begin a chat on desktop and continue it on mobile without losing context. If the app is closed or an internet connection is interrupted, conversation history is retained, allowing support to resume smoothly. This experience is available at any stage of the journey from browsing travel options to managing confirmed reservations with 24/7 support across a wide range of supported languages.
Beyond conversation continuity, Agoda has also enhanced the overall chat experience for both travelers and customer support agents. Customers can interact with support through free-text conversations powered by an intelligent conversation bot, making it easier to ask questions naturally and receive relevant assistance more quickly. Agoda has also introduced AI-summarized hotel reviews, helping travelers quickly assess properties before booking. On the agent side, Agoda has rolled out smarter tools to help support teams work more efficiently, including real-time translation capabilities that help agents to overcome language barriers.
Idan Zalzberg, Chief Technology Officer at Agoda, said, "While the vast majority of our customers enjoy a seamless experience, it's critical for us to be there for our users when things go wrong. Travelers expect clear answers and timely support without repeating themselves on different interfaces, with these recent product updates we aim to be always present and helpful when needed, so you can focus on enjoying your trip."
The seamless and consistent support flow follows recent enhancements that Agoda introduced to provide support earlier in the booking process. With Property AMA, travelers can get instant answers to accommodation-specific questions directly on hotel pages, while the Booking Form Bot helps address common questions during checkout, reducing friction at the point of booking.
Agoda continues to invest in technology that improves how travelers find information, complete bookings, and receive help when needed. These enhancements align with Agoda's mission to provide the best travel experience for its users. With over 6 million holiday properties, more than 130,000 flight routes, and over 300,000 activities, Agoda offers a one-stop travel platform. For more information, visit Agoda's website or download the Agoda app.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Never Miss a Message: Agoda's Customer Support Now Travels With You
Never Miss a Message: Agoda's Customer Support Now Travels With You
NEW YORK, Feb. 24, 2026 /PRNewswire/ -- On February 26, acclaimed artist Diane Green will open a solo exhibition of new works at Artech Gallery in Manhattan, unveiling a body of work that synthesizes decades of her commitment to the traditional painting practice with cutting-edge digital presentation.
The exhibition brings together paintings she developed over the past six years, presented within an innovative 3D viewing environment designed to offer an immersive experience of her creative process.
Green, who holds a Master of Fine Arts from Yale University, spent three decades in New York City directing an independent art school she founded and was a principal teacher at while always maintaining her daily painting practice. In 2019 she was compelled to close the school, leave many relationships and the city itself. She relocated closer to nature to Beacon, NY where she dedicated her time to focus solely on painting. The paintings on view represent some of the most poignant examples of that dedicated period of quiet studio work.
Her visual language draws from an expansive range of influences, synthesizing historical influences from Giotto to de Kooning into a highly personal style. Eastern art traditions also infuse her work: bold color shapes echo the aesthetic of traditional Japanese prints, while calligraphic brushstrokes reflect the gestural expressions of Chinese watercolor painting. The resulting combination of Eastern minimalism and vibrant Western abstraction offers viewers a rare window into the precise movements that define her artistic voice.
Green describes each painting as containing different "molecules of creativity" that come together to form its unique expression. Among the pieces on view, one holds particular significance for the artist. Titled Reaching Nirvana, the work is one she credits with a personal and artistic breakthrough.
"It was with this painting that I realized I could have a powerful voice that was not loud, but full of life and depth like I've never known before—something I never thought I was capable of," Green said.
"What I am offering is not only the strength of my painting, but a way of moving through the world as a human being," she added. Green encourages visitors to approach the exhibition without fixed expectations and to experience the paintings spatially.
Bridging Tradition and Technology
Located at 445 Park Avenue in the heart of Manhattan, Artech Gallery will integrate digital tools designed to expand audience engagement with classical painting formats. A specialized multimedia team, directed by Yangos Hadjiyanni, has created an environment that allows guests to witness the exact sequence of Green's painting process unfolding before them in real time.
The exhibition originated from discussions between Diane Green and Edward Zeng, Founder and Patron of NextG Artech, who discovered a shared vision for using digital tools to facilitate deeper human connection. Zeng established the NextG Artech Foundation to support artists working at the intersection of traditional artistry and future-forward technology.
"What we offer is more than just a space—we are building a home for creators and dreamers who blend traditional artistry with future-forward technology," said Zeng. "Our mission is to create a space where artistic imagination meets no boundaries."
For Green, the spatial technology functions as a magnifying glass for her work, bringing the classical medium of painting into the present by making the invisible steps of her physical process visible to viewers, allowing the connection that is deeply moving and inspiring.
"After many decades as a traditional painter, I am thrilled to embrace the digital era and stand at the forefront of its evolution," Green said.
Exhibition Details:
- What: Diane Green: Molecules of Creativity, Traveling Through Time and Space
- Where: Artech Gallery, 445 Park Avenue, New York, NY
- When: Opens February 26, 2024 through March 26, 2026
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Yale Alumna Diane Green returns to New York art scene with her Solo Exhibition of her recent paintings integrated with an immersive Tech environment
