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Radisson Hotel Group's 2025 Responsible Business Report demonstrates how the Group is turning its Net Zero transformation into real, measurable progress across its hotels and operations, and cares for people and communities.
BRUSSELS, May 4, 2026 /PRNewswire/ -- In a rapidly evolving operating environment shaped by shifting guest expectations, climate risk, and increasing regulatory requirements, sustainability continues to guide the Group's strategic direction. Radisson Hotel Group remains committed to supporting careers and communities, as well as achieving Net Zero by 2050. The Group focuses on strengthening the long-term competitiveness of its hotels and owners through sustainability and contributes to the transition toward a low-carbon hospitality sector.
The report highlights how this strategy is being embedded across the business through a structured five-year plan and operational priorities focused on energy efficiency, electrification, renewable energy, and responsible resource use.
A key milestone in 2025 was the launch of the Group's first Verified Net Zero hotels, establishing a scalable model for reducing emissions across both existing and new properties. These projects demonstrate that meaningful decarbonization can be achieved within operational hotel environments.
The report also provides a transparent view of performance across Radisson Hotel Group's Think People, Think Community, and Think Planet pillars, translating strategic priorities into measurable outcomes across its global portfolio. This ensures that sustainability remains embedded in decision-making, building trust with guests, owners, partners, and team members, while supporting long-term value creation.
Highlights from the report include:
Think People
People are at the heart of Radisson Hotel Group's success, with a strong focus on investment in talent development, well-being, and inclusive career growth across its global team of more than 75,000 team members in over 100 countries. The Radisson People Foundation, launched in 2024 to support team members in times of need, assisted more than 250 team members globally. Additional progress includes:
- 84% team member engagement score, outperforming the industry average by 18%
- 31% of women in leadership positions, supporting greater gender balance
- 206 hotels certified by Safehotels, strengthening safety and security for guests and teams
Radisson Hotel Group continues to invest in learning and growth, with its Radisson Academy delivering more than 8.5 million learning hours and 40% of job openings filled internally, reflecting a clear commitment to career progression.
Think Community
The Group continues to create shared value in the wider value chain and communities it is part of through local initiatives and global programs. Its partnership with Just a Drop has helped provide clean water, sanitation, and hygiene access to more than 34,000 people. Further impact in 2025 includes:
- €890,000 in cash and in-kind donationsglobally
- 79,000 volunteer hours contributed by hotel and corporate teams
- EcoVadis Silver Medal, with 76% of global suppliers assessed, reinforcing responsible sourcing practices
These initiatives support community access to essential resources and bolster the Group's commitment to ethical and inclusive business practices.
Think Planet
Radisson Hotel Group is transitioning to Net Zero by 2050, focusing on the adoption of sustainable building standards, renewable energy, and resource-efficient hotel operations. The new Verified Net Zero program provides a practical, scalable model for reducing emissions across the hotel portfolio. Key milestones include:
- 23% reduction in emissions intensity per square meter versus the 2019 baseline
- 6% reduction in total Scope 1 and 2 emissions versus 2019 (24%), while the portfolio grew by 20%
- 78 hotels operating on 100% renewable electricity, with aims to continue expansion of renewable energy sourcing
In 2025, the Group opened its first Verified Net Zero Hotels in Manchester City Centre and Oslo City Centre, demonstrating how existing and new hotels can operate with significantly reduced carbon emissions across scopes 1, 2, and 3, and still maintain high guest experience and operational standards.
The 2025 report marks an important step forward in transparency and accountability. It is the Group's first Responsible Business Report aligned with the European Union's Voluntary Sustainability Reporting Standard for SMEs (VSME) reporting framework, based on a double materiality approach that identifies and manages key environmental, social, and governance impacts, risks, and opportunities.
To explore how Radisson Hotel Group is making a meaningful impact every day, download the full report here.
ABOUT RADISSON HOTEL GROUP
Radisson Hotel Group is a rapidly expanding international hotel group, operating in EMEA and APAC with more than 1,600 hotels in operation and under development in +100 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
The Radisson brand portfolio includes Radisson Collection, art'otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and Prize by Radisson — brought together under one commercial umbrella brand, Radisson Hotels.
Radisson Rewards is Radisson Hotel Group's loyalty program, which delivers an elevated experience that makes Every Moment Matter, counting more than 27 million members. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific.
Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions, placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional, and Memorable, while delivering on the brilliant basics and being uniquely Carbon Compensated.
At Radisson Hotel Group, we care for people, communities, and planet and aim to be Net Zero by 2050 based on the approved Science Based Targets. With unique solutions such as carbon-compensated Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics.
The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group's portfolio are subject to health and safety requirements, ensuring we always care for our guests and team members.
For more information, visit our corporate website. Or connect with Radisson Hotels on:
LinkedIn | TikTok | Instagram | Facebook | YouTube | WhatsApp | X
Radisson Hotel Group's 2025 Responsible Business Report demonstrates how the Group is turning its Net Zero transformation into real, measurable progress across its hotels and operations, and cares for people and communities.
BRUSSELS, May 4, 2026 /PRNewswire/ -- In a rapidly evolving operating environment shaped by shifting guest expectations, climate risk, and increasing regulatory requirements, sustainability continues to guide the Group's strategic direction. Radisson Hotel Group remains committed to supporting careers and communities, as well as achieving Net Zero by 2050. The Group focuses on strengthening the long-term competitiveness of its hotels and owners through sustainability and contributes to the transition toward a low-carbon hospitality sector.
The report highlights how this strategy is being embedded across the business through a structured five-year plan and operational priorities focused on energy efficiency, electrification, renewable energy, and responsible resource use.
A key milestone in 2025 was the launch of the Group's first Verified Net Zero hotels, establishing a scalable model for reducing emissions across both existing and new properties. These projects demonstrate that meaningful decarbonization can be achieved within operational hotel environments.
The report also provides a transparent view of performance across Radisson Hotel Group's Think People, Think Community, and Think Planet pillars, translating strategic priorities into measurable outcomes across its global portfolio. This ensures that sustainability remains embedded in decision-making, building trust with guests, owners, partners, and team members, while supporting long-term value creation.
Highlights from the report include:
Think People
People are at the heart of Radisson Hotel Group's success, with a strong focus on investment in talent development, well-being, and inclusive career growth across its global team of more than 75,000 team members in over 100 countries. The Radisson People Foundation, launched in 2024 to support team members in times of need, assisted more than 250 team members globally. Additional progress includes:
- 84% team member engagement score, outperforming the industry average by 18%
- 31% of women in leadership positions, supporting greater gender balance
- 206 hotels certified by Safehotels, strengthening safety and security for guests and teams
Radisson Hotel Group continues to invest in learning and growth, with its Radisson Academy delivering more than 8.5 million learning hours and 40% of job openings filled internally, reflecting a clear commitment to career progression.
Think Community
The Group continues to create shared value in the wider value chain and communities it is part of through local initiatives and global programs. Its partnership with Just a Drop has helped provide clean water, sanitation, and hygiene access to more than 34,000 people. Further impact in 2025 includes:
- €890,000 in cash and in-kind donationsglobally
- 79,000 volunteer hours contributed by hotel and corporate teams
- EcoVadis Silver Medal, with 76% of global suppliers assessed, reinforcing responsible sourcing practices
These initiatives support community access to essential resources and bolster the Group's commitment to ethical and inclusive business practices.
Think Planet
Radisson Hotel Group is transitioning to Net Zero by 2050, focusing on the adoption of sustainable building standards, renewable energy, and resource-efficient hotel operations. The new Verified Net Zero program provides a practical, scalable model for reducing emissions across the hotel portfolio. Key milestones include:
- 23% reduction in emissions intensity per square meter versus the 2019 baseline
- 6% reduction in total Scope 1 and 2 emissions versus 2019 (24%), while the portfolio grew by 20%
- 78 hotels operating on 100% renewable electricity, with aims to continue expansion of renewable energy sourcing
In 2025, the Group opened its first Verified Net Zero Hotels in Manchester City Centre and Oslo City Centre, demonstrating how existing and new hotels can operate with significantly reduced carbon emissions across scopes 1, 2, and 3, and still maintain high guest experience and operational standards.
The 2025 report marks an important step forward in transparency and accountability. It is the Group's first Responsible Business Report aligned with the European Union's Voluntary Sustainability Reporting Standard for SMEs (VSME) reporting framework, based on a double materiality approach that identifies and manages key environmental, social, and governance impacts, risks, and opportunities.
To explore how Radisson Hotel Group is making a meaningful impact every day, download the full report here.
ABOUT RADISSON HOTEL GROUP
Radisson Hotel Group is a rapidly expanding international hotel group, operating in EMEA and APAC with more than 1,600 hotels in operation and under development in +100 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
The Radisson brand portfolio includes Radisson Collection, art'otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and Prize by Radisson — brought together under one commercial umbrella brand, Radisson Hotels.
Radisson Rewards is Radisson Hotel Group's loyalty program, which delivers an elevated experience that makes Every Moment Matter, counting more than 27 million members. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific.
Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions, placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional, and Memorable, while delivering on the brilliant basics and being uniquely Carbon Compensated.
At Radisson Hotel Group, we care for people, communities, and planet and aim to be Net Zero by 2050 based on the approved Science Based Targets. With unique solutions such as carbon-compensated Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics.
The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group's portfolio are subject to health and safety requirements, ensuring we always care for our guests and team members.
For more information, visit our corporate website. Or connect with Radisson Hotels on:
LinkedIn | TikTok | Instagram | Facebook | YouTube | WhatsApp | X
** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **
Radisson Hotel Group leads with Verified Net Zero hotels and highlights Think People, Community, and Planet actions in its 2025 Responsible Business Report
COO steps up as founder Steve Brown passes the baton in planned handover; transition follows a year of record venue wins, SaaS expansion and AI investment
TWYFORD, England, May 4, 2026 /PRNewswire/ -- accesso Technology Group (AIM: ACSO), the leading global technology partner to leisure, entertainment and cultural markets, today announced that Lee Cowie has been appointed Chief Executive Officer. The appointment follows a planned leadership transition.
Cowie joined accesso as Chief Operating Officer eighteen months ago, bringing with him more than 15 years of senior international experience in technology leadership across the leisure and hospitality sectors. He spent seven years at Merlin Entertainments, most recently as Chief Technology Officer, providing technology leadership across more than 125 visitor attractions in 28 countries. He holds an MBA from Henley Business School and a BSc from Imperial College London.
He succeeds Steve Brown, who founded the company's namesake accesso business in 2008 and has led the company as CEO in recent years, establishing it as the operational technology backbone for more than 1,100 venues across 31 countries spanning the attractions, ski, hospitality and live entertainment industries.
"This transition has been carefully planned, and I'm leaving the business in very good hands. Accesso has a strong foundation, a talented team and expanding data intelligence capabilities that position it well for its next phase of growth. Lee's deep experience in this industry, his unique view as a former client, and his understanding of what operators need, makes him the right person to lead the business forward," said Steve Brown, outgoing CEO, accesso.
"Accesso has spent 25 years building the infrastructure and ecosystem that operators trust with the moments that matter most. My focus from here is on making that infrastructure more intelligent, more connected, and simpler for the operators and visitors who depend on it. The AI era is coming into our industry and we are ready for it," said Lee Cowie, CEO, accesso.
Cowie's strategic priorities center on three areas: the development of accesso IntelligenceSM, the company's AI-powered analytics and forecasting platform built on the acquisition of Dexibit®; an integrated payments strategy designed to simplify transaction economics for operators and visitors; and a programme of integration work across accesso's product estate to deliver a connected experience across ticketing, queuing, point of sale, membership and guest experience.
More details about Cowie's priorities are shared in a blog piece published today on the accesso website.
About accesso Technology Group plc
accesso is the leading global provider of patented and award-winning technology solutions that redefine the guest experience. accesso provides connected ticketing and eCommerce, virtual queuing, restaurant and retail point of sale, distribution, mobile apps and experience management, and data and analytics solutions for more than 1,100 venues worldwide. Its technology helps operators streamline operations, increase revenue and improve the guest journey. accesso delivers a high volume of product enhancements year-round and continuously invests in R&D to help venues and operators adapt to evolving guest needs.
accesso is a public company, listed on AIM: a market operated by the London Stock Exchange. Learn more at accesso.com or follow accesso on X (Twitter), LinkedIn and Facebook.
** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **
Lee Cowie appointed CEO of accesso® as company accelerates AI strategy
Lee Cowie appointed CEO of accesso® as company accelerates AI strategy
