Phenom Partners with ServiceNow to Introduce AI Hiring Agents

PHILADELPHIA--(BUSINESS WIRE)--Jun 10, 2026--

Phenom, the leader in applied AI with an infrastructure built specifically to redesign work operations, today announced its collaboration with ServiceNow to connect best-in-class HR capabilities to the ServiceNow AI Platform. The combination of Phenom and ServiceNow closes a structural gap in how enterprises use AI for hiring.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260610841935/en/

ServiceNow has transformed the employee experience across HR, with the recruiting process presenting an opportunity to further extend the connected, efficient experiences into hiring. Without that extension, enterprises face slower hiring, greater compliance exposure and a talent acquisition function that can't keep pace with the rest of the business as AI deployment scales.

Now hiring can happen on the ServiceNow AI Platform with support from Phenom AI agents to give hiring managers the autonomy to fill their critical roles faster. The ServiceNow AI Control Tower governs all agent activity, applying the same standards used across the business. The result is faster, higher quality hires and AI governance that scales without a separate AI stack.

From Requisition to Offer, a Guided Hiring Experience in ServiceNow

Phenom’s agents integrate directly into the ServiceNow AI Platform, including ServiceNow Otto, allowing hiring managers to autonomously conduct intake meetings, generate job descriptions, source and screen candidates for the role, and move the top candidates to the interview phase. Compliance checks, stakeholder notifications and approvals stay inside ServiceNow while candidate engagement runs through Phenom, with both sides in continuous sync.

“Our customers want AI in one place. This is a single conversational interface serving as the front door to productivity where all work becomes AI-assisted, whether it’s an IT request or an HR process like hiring,” said John Phillips, GVP of Employee Experience at ServiceNow. “Giving managers and teams access to Phenom's agents brings the hiring intelligence and real-world context enterprises need to fill critical roles faster, with the governance required to scale. Together, we’re creating talent outcomes at the pace of AI.”

The integration is built on A2A and MCP, emerging open standards that enable AI agents and systems to share context and coordinate work. Rather than relying on custom code, Phenom connects to ServiceNow through these standardized protocols, aligning with the broader direction of the AI ecosystem. This approach embeds governance throughout the workflow, making compliance a consistent part of each step rather than a final checkpoint.

“The companies that dominate hiring won’t be the ones with the most AI. They’ll be the ones whose AI understands the realities of their business and operates inside the workflow that runs everything else,” said Saumil Gandhi, Senior Vice President, Corporate Development at Phenom. “ServiceNow puts our agents directly into more of those workflows.”

Phenom’s integration with ServiceNow will be available to joint customers through the ServiceNow Store starting this summer, with further enhancements and extensions slated for release in the coming months.

To learn about Phenom’s latest AI and automation innovations, watch its HR Innovation Showcase on demand.

About Phenom

Phenom is an applied AI company with the only AI infrastructure built specifically for HR. Powered by Engines that harmonize data, Ontologies that guide every decision, X AI that hyper-personalizes experiences, and Agents that work alongside teams, Phenom’s platform uses industry and business context to automate workflows, eliminate busywork, and enhance every experience while remaining compliant. Driven by a purpose to help a billion people find the right work, no other company is as dedicated to helping organizations hire faster, develop better and retain longer.

Phenom has earned accolades including: Inc. 5000’s fastest-growing companies (6 consecutive years), Deloitte Technology’s Fast 500 (5 years), 11 Brandon Hall ‘Excellence in Technology’ awards including Gold for ‘Best Advance in Generative AI for Business Impact,’ Business Intelligence Group’s Artificial Intelligence Excellence Awards (3 consecutive years), The Cloud Awards 2025/2024, The A.I. Awards 2024, and a regional Timmy Award for launching and optimizing HelpOneBillion.com (2020).

Headquartered in Greater Philadelphia, Phenom also has offices in Canada, India, Israel, the Netherlands, Germany and the United Kingdom.

For more information, please visit www.phenom.com. Connect with Phenom on LinkedIn, X, Facebook, YouTube, Instagram and TikTok.

ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Phenom announced its collaboration with ServiceNow to connect best-in-class HR capabilities to the ServiceNow AI Platform. The combination of Phenom and ServiceNow closes a structural gap in how enterprises use AI for hiring. Now hiring can happen on the ServiceNow AI Platform with support from Phenom AI agents to give hiring managers the autonomy to fill their critical roles faster.

NEW YORK (AP) — Technology stocks are continuing to fall on Wednesday, and the S&P 500 index is on track for its first back-to-back drop in three weeks.

The main measure of Wall Street’s health slipped 0.6%. The Dow Jones Industrial Average was down 314 points, or 0.6%, as of 9:35 a.m. Eastern time, and the Nasdaq composite was 0.8% lower.

More drops for stocks swept up in the artificial-intelligence boom dragged indexes lower. After roaring to records and pulling the market up with them, AI stocks took a sudden turn lower last week. Among the worries is that their prices have simply shot too high, too fast.

Super Micro Computer, which sells AI servers, tumbled 13.5% after saying it plans to raise $7 billion in cash by selling shares of stock and convertible preferred stock. Such moves raise the most money for companies when their stock prices are high, and they can dilute the ownership stakes of existing shareholders.

Micron Technology fell 2.8%, chipping more away from its tremendous gain for the year so far. A week ago, the computer memory maker’s stock was up nearly 280%. Now, its year-to-date gain is down to 218.2%.

U.S. tech stocks had appeared to be heading for even sharper losses early Wednesday, based on futures contracts, but an update on U.S. inflation that arrived an hour before trading began helped pare the losses.

The report said inflation accelerated to its highest level in three years, but that was exactly what economists had forecast. An important underlying measure of inflation, meanwhile, slowed by slightly more in May from April than economists expected.

That helped Treasury yields ease a bit in the bond market, which in turn relaxed some of the pressure that’s built up on the stock market.

High bond yields can slow entire economies and undercut prices for all kinds of investments, including stocks and cryptocurrencies. They particularly hit investments seen as the most expensive, and some critics are calling AI a bubble where investment inflated too far.

The yield on the 10-year Treasury edged down to 4.52% from 4.53% just before the inflation report’s release. The two-year Treasury yield, which more closely tracks expectations for what the Federal Reserve will do with its overnight interest rates, eased to 4.11% from 4.13% just before the report.

Traders have been building bets recently that the Fed will have to hike its main interest rate at least once this year, given how high inflation is and how strong the U.S. job market remains. Wednesday’s inflation update caused them to trim their bets, but only by a smidgen, according to data from CME Group.

Keeping things uncertain are continued swings for crude oil prices, which have been rising and falling with hopes that the United States and Iran can reach a deal to reopen the Strait of Hormuz to oil tankers.

The price for a barrel of Brent crude oil rose 1.1% to $92.43 after President Donald Trump warned Iran would “pay the price” for stalled negotiations between the two on their war.

In stock markets abroad, indexes in Europe pared their losses following the update on U.S. inflation. In Asia, the losses were sharper.

South Korea’s Kospi dropped 4.5%, hurt by losses for tech giants Samsung Electronics and SK Hynix.

Tokyo’s Nikkei 225 sank 1.9% after data showed Japan’s producer price index, a measure for prices at the wholesale level, rose in May at the fastest pace in more than three years. Shares of technology and telecommunications giant SoftBank Group, which has a strong AI focus, lost 8.3%.

AP Business Writers Chan Ho-him and Matt Ott contributed to this report.

Options traders Steven Rodriguez, left, and Marty Handler work on the floor of the New York Stock Exchange, Wednesday, June 3, 2026. (AP Photo/Richard Drew)

Options trader Ravi Bhandari works on the floor of the New York Stock Exchange, Wednesday, June 3, 2026. (AP Photo/Richard Drew)

Currency traders pass by a screen showing the Korea Composite Stock Price Index (KOSPI) and the foreign exchange rate between U.S. dollar and South Korean won at the foreign exchange dealing room of the Hana Bank headquarters in Seoul, South Korea, Wednesday, June 10, 2026. (AP Photo/Ahn Young-joon)

Currency traders work near a screen showing the Korea Composite Stock Price Index (KOSPI) and the foreign exchange rate between U.S. dollar and South Korean won at the foreign exchange dealing room of the Hana Bank headquarters in Seoul, South Korea, Wednesday, June 10, 2026. (AP Photo/Ahn Young-joon)

A currency trader talks on the phone near a screen showing the Korea Composite Stock Price Index (KOSPI) and the foreign exchange rate between U.S. dollar and South Korean won at the foreign exchange dealing room of the Hana Bank headquarters in Seoul, South Korea, Wednesday, June 10, 2026. (AP Photo/Ahn Young-joon)