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Viettel moves 100 million subscribers to home-grown cloud-native charging in three months - with zero downtime

Business

Viettel moves 100 million subscribers to home-grown cloud-native charging in three months - with zero downtime
Business

Business

Viettel moves 100 million subscribers to home-grown cloud-native charging in three months - with zero downtime

2026-10-27 10:39 Last Updated At:11:15

HANOI, Vietnam, Oct. 27, 2026 /PRNewswire/ -- Viettel High Technology Industries Corporation (Viettel High Tech), part of Viettel Group, has migrated more than 100 million subscribers and some 5,000 tariff plans at Viettel, Vietnam's largest mobile operator, to vOCS 4.0, its in-house cloud-native charging system. The three-month cutover ran on a live national network with no service disruption.

Replacing a charging system is one of the riskiest projects an operator can undertake, which is why many stick with legacy platforms. Viettel High Tech reduced the risk through real-time data synchronization, parallel running and a phased cutover, with instant rollback at every stage.

The project won the Telecom Review Excellence Awards 2026 prize for Best Technology Deployment in Asia, a first for a Vietnamese company.

What it means for operators:

  • Scale: more than 300,000 transactions per second at latency below 5 milliseconds, across 2G–5G and fixed services on one platform
  • Lower cost: up to 50% less hardware investment than the previous generation, by sharing infrastructure with the network
  • Agility: new tariff plans in hours instead of days, new features three times faster and deployments about 30% faster
  • Resilience: two active data centers about 2,000 km apart and automatic recovery in under two minutes

Viettel High Tech developed every core layer in-house, from a telecom-grade cloud-native platform and NFV-MANO orchestration to real-time charging, subscriber and balance management.

"Passing rigorous tests of real-time self-diagnosis and self-recovery is what allows an operator to keep its promise of 24/7 service to customers," said Luu Manh Ha, CEO of Viettel Networks, which operates the system on Viettel's network in Vietnam. "Above all, owning the charging system means an operator is not dependent on foreign vendors – it safeguards digital sovereignty and preserves business flexibility."

"The charging system is where an operator's business strategy turns into revenue in real time," said Nguyen Minh Quang, CEO of Viettel High Tech. "We believe vOCS 4.0 is ready to help operators worldwide capture the value of 5G and digital services."

In 2017, vOCS 4.0's predecessor, vOCS 3.0, replaced a foreign vendor's platform for 90 million Viettel subscribers. Across both generations, vOCS serves more than 220 million subscribers in 11 countries. Viettel High Tech now offers vOCS 4.0 to operators worldwide.

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Viettel moves 100 million subscribers to home-grown cloud-native charging in three months - with zero downtime

Viettel moves 100 million subscribers to home-grown cloud-native charging in three months - with zero downtime

BANGKOK, Oct. 27, 2026 /PRNewswire/ -- Marketing + Media Alliance (MMA) today announced the winners of the SMARTIES™ Thailand 2026 Awards at the Gala Night held at Hyatt Regency Bangkok Sukhumvit. This year's results reflect a Thai marketing industry at a new level of maturity: brands mastering the intersection of social commerce, AI-powered media, and deeply local consumer understanding to drive quantifiable business growth. These winning campaigns capture the very spirit of SMARTIES™. Bold ideas, sharp strategy, and business impact that speaks for itself.

"Thailand's marketing industry has crossed a threshold this year. The campaigns we recognized at SMARTIES™ 2026 are globally competitive. What sets the best Thai work apart is how seamlessly brands have integrated data, AI, and platform intelligence into the creative process. These are not technology-led campaigns that happen to be creative. They are audience-first ideas that use technology to deliver at scale. That is a meaningful distinction, and it is one the rest of Asia Pacific should be paying close attention to."

Rohit Dadwal, CEO, MMA APAC and Global Head of SMARTIES™

SMARTIES™ Thailand 2026 Winners

Best In Show: GrabFood Mega Gale

Advertiser of the Year: Nestlé

Brand of the Year: Grab

National Advertiser of the Year: Krungthai Bank PLC

Local Brand of the Year: B-Quik

Juror's Choice Award of the Year: The Rejuvenation Project by Mineré

Most Resilient Brand of the Year: NESCAFÉ

Holding Agency Company of the Year: Publicis Groupe

Media Agency of the Year: OpenMind Thailand — WPP Media

Creative Agency of the Year: Leo Bangkok

Independent Agency of the Year: M&C Saatchi

Specialist Agency of the Year: Plan B Eleven

Publisher of the Year: Grab

View the complete list of winners.

Recognizing Marketing Excellence Through Rigorous Evaluation

All submissions underwent a two-stage evaluation. A Qualifying Jury of senior marketing and industry professionals reviewed every entry. An esteemed Grand Jury comprising exclusively of marketers, including CEOs and CMOs, assessed each campaign with a strict focus on measurable business impact. Winners earn global recognition through the SMARTIES™ Business Impact Index, WARC Media 100, and RECMA's global agency scoring.

The SMARTIES™ Thailand 2026 Gala Night took place on October 26, 2026, at Hyatt Regency Bangkok Sukhumvit. 

Marketing + Media Alliance (MMA) is the global, nonprofit alliance of CMOs and senior marketing leaders working to advance marketers' ability to create value.

SMARTIES™ is the only global awards program that measures marketing innovation through business impact. mmaglobal.com

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

MMA Announces SMARTIES™ Thailand 2026 Winners, Recognizing Marketing That Delivers Business Impact

MMA Announces SMARTIES™ Thailand 2026 Winners, Recognizing Marketing That Delivers Business Impact

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