SYDNEY--(BUSINESS WIRE)--Jul 3, 2025--
Babeltext, an Australian-born AI-powered multilingual messaging platform, has officially launched its seamless integration with Shopify, enabling merchants in Australia, the US, and the UK to provide real-time, multilingual customer support across 195 languages and multiple messaging channels.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250604777824/en/
The integration solves one of the most pressing issues in global e-commerce: the language barrier. While Shopify enables merchants to translate static storefront content, most stores still fail to provide multilingual live support, leading to frustrated customers and lost sales.
Babeltext changes that.
With its proven Shopify API and omnichannel messaging engine, Babeltext enables merchants to communicate instantly with customers in their preferred language via Web Chat, SMS, WhatsApp, WeChat, Telegram, Facebook Messenger, and Discord – all from a single unified dashboard. The platform translates conversations in real time, allowing support teams to respond in English while customers receive replies in their native language.
“ We built Babeltext to remove the final roadblock to global commerce: real-time human connection in any language,” said David Hayes, Founder of Babeltext. “Shopify merchants can now scale globally, reduce support costs, and serve every customer with dignity – whether they speak English, Mandarin, Spanish, Arabic, or any of the 195 languages we support.”
Key Benefits for Shopify Merchants
This could be you – a Shopify /Babeltext-powered platform enabled an agent team to manage customer support across Asia, the Middle East, and Europe – all without a single native-language hire.
As online retailers increasingly expand to international markets, Babeltext positions Shopify merchants to meet demand with fast, empathetic, and culturally competent customer experiences.
To learn more or try the integration, visit www.babeltext.com.
SMS / Web Chat / Facebook Messenger / WeChat / WhatsApp / Telegram / Discord
Your Customer's Message! Do You?
Babeltext Launches Seamless Multilingual Messaging for Shopify Merchants to Boost Global Sales
