Conduent Launches AI Experience Center to Showcase AI & GenAI-Powered Solutions for Commercial, Transportation and Government Clients

FLORHAM PARK, N.J.--(BUSINESS WIRE)--Jan 13, 2026--

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced the opening of its AI Experience Center at Conduent’s corporate headquarters in Florham Park, New Jersey.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260113847623/en/

The AI Experience Center is a curated, collaborative space where clients can explore how Conduent’s AI- and GenAI-powered solutions are designed to address their needs and deliver measurable outcomes to improve business process performance, enhance customer satisfaction and drive better financial outcomes. These commercially available solutions, which are tailored for Conduent’s commercial, transportation, and government clients to support their business and their end users, span across customer experience, document processing, pharma and life sciences, payment fraud mitigation, transportation license plate recognition, human capital solutions, and finance, accounting and procurement.

“For approximately 20 years, Conduent has applied advanced technologies like AI across our businesses to deliver meaningful outcomes that align with our clients’ strategic and financial goals,” said Cliff Skelton, President and CEO of Conduent. “As we expand our use of GenAI, the AI Experience Center demonstrates to our clients our innovative portfolio and how these solutions enable us to achieve higher levels of value, performance and personalized experience to support their businesses and their customers.”

In partnership with Microsoft, Conduent has been accelerating innovation across its portfolio leveraging the Azure OpenAI Service. The initial solutions utilizing AI and GenAI developed with Microsoft focused on end-user engagement, healthcare claims processing, and fraud detection.

“At Microsoft, we deeply value our collaboration with Conduent. The launch of the AI Experience Center is a milestone that reflects our shared commitment to innovation and empowering organizations with cutting-edge AI and Generative AI solutions,” said Chad Kammeraad, VP/General Manager Global Strategics Commercial Enterprise at Microsoft. “Together, we are helping commercial, transportation, and government clients unlock new possibilities and deliver transformative outcomes.”

Strategic Partnerships Expand Conduent Capabilities

In addition to working with Microsoft, Conduent has been able to accelerate the development of solutions through strategic partnerships with other leading technology companies. With the help of these tech category leaders and their AI and GenAI tools, Conduent solutions have expanded their capabilities, such as recognizing significant savings in the procurement process, helping guide employees through the open enrollment process, and expanding contact center agent expertise and abilities to support and service customers.

Advanced AI Solutions Delivering Breakthrough Solutions for Clients

Designed to align with our clients’ functional areas, the Center features in-depth demos that highlight Conduent’s ability to solve complex industry challenges through transformative technologies developed either in-house or with leading technology partners. Solutions are organized into three key functional areas:

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 53,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

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Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

Conduent Launches AI Experience Center to Showcase AI & GenAI-Powered Solutions for Commercial, Transportation and Government Clients New Center Demonstrates How AI Can Drive Business Performance, Enhance Customer Experience and Improve Financial Outcomes

ALEPPO, Syria (AP) — The Syrian army on Tuesday declared an area east of the northern city of Aleppo a “closed military zone,” potentially signaling another escalation between government forces and fighters with the Kurdish-led Syrian Democratic Forces.

Several days of clashes in the city of Aleppo last week, that displaced tens of thousands of people, came to an end over the weekend with the evacuation of Kurdish fighters from the contested neighborhood of Sheikh Maqsoud.

Since then, Syrian officials have accused the SDF of building up its forces near the towns of Maskana and Deir Hafer, about 60 km (37 mi) east of Aleppo city, something the SDF denied.

In a statement, the SDF said government forces have started shelling Deir Hafer, but said there are no reported casualties.

Damascus has yet to comment.

Eastern Aleppo province has been a tense frontline, dividing areas under the Syrian government and the large swaths of northeastern Syria under the SDF.

SANA, the state news agency, reported that the army had declared the area a closed military zone because of “continued mobilization” by the SDF “and because it serves as a launching point for Iranian suicide drones that have targeted the city of Aleppo.”

A drone hit the Aleppo governorate building on Saturday shortly after two Cabinet ministers and a local official held a news conference on the developments in the city. The SDF denied being behind the attack.

The army's statement on Tuesday said armed groups should withdraw to the area east of the Euphrates River.

The tensions come amid an impasse in political negotiations between the central state and the SDF.

The leadership in Damascus, under interim President Ahmad al-Sharaa, signed a deal in March with the SDF which controls much of the northeast, for it to merge with the Syrian army by the end of 2025. There have been disagreements on how it would happen.

Some of the factions that make up the new Syrian army, which was formed after the fall of former President Bashar Assad in a rebel offensive in December 2024, were previously Turkey-backed insurgent groups that have a long history of clashing with Kurdish forces.

The SDF has for years been the main U.S. partner in Syria in fighting against the Islamic State group, but Turkey considers the SDF a terrorist organization because of its association with the Kurdistan Workers’ Party, or PKK, which has waged a long-running insurgency in Turkey. A peace process is now underway.

Despite the long-running U.S. support for the SDF, the Trump administration in the U.S. has also developed close ties with al-Sharaa’s government and has pushed the Kurds to implement the March deal.

Shams TV, a broadcaster based in Irbil — the seat of northern Iraq’s semi-autonomous Kurdish region — had been set to air an interview with al-Sharaa on Monday but later announced it had been postponed for “technical” reasons, without giving a new date for broadcast.

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Associated Press journalist Kareem Chehayeb in Beirut contributed to this report.

Displaced residents return to a the Achrafieh neighborhood after days of fighting between government forces and Kurdish fighters in the northern city of Aleppo, Syria, Monday, Jan. 12, 2026. (AP Photo/Omar Albam)

Women walk by a damaged car in the predominantly Kurdish Sheikh Maqsoud neighborhood after days of fighting between government forces and Kurdish fighters in the northern city of Aleppo, Syria, Tuesday, Jan. 13, 2026. (AP Photo/Ghaith Alsayed)

Displaced residents return to the Sheikh Maqsoud neighborhood after days of fighting between government forces and Kurdish fighters in the northern city of Aleppo, Syria, Tuesday, Jan. 13, 2026. (AP Photo/Ghaith Alsayed)

An aerial view shows the area in the predominantly Kurdish Sheikh Maqsoud neighborhood where clashes broke out Tuesday Jan. 6 between government forces and the Kurdish-led Syrian Democratic Forces in the northern city of Aleppo, Syria, Monday, Jan. 12, 2026. (AP Photo/Omar Albam)

Buses carry displaced residents as they return to the Achrafieh neighborhood after days of fighting between government forces and Kurdish fighters in the northern city of Aleppo, Syria, Monday, Jan. 12, 2026. (AP Photo/Ghaith Alsayed)

Buses carrying displaced residents drive past a building in ruins as they return to the Achrafieh neighborhood after days of fighting between government forces and Kurdish fighters in the northern city of Aleppo, Syria, Monday, Jan. 12, 2026. (AP Photo/Omar Albam)